Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Eco Electric Solutions Pty Ltd are fully Qualified and insured electricians.  We are Clean Energy council accredited electrician specialising in renewable energy. Our work is fully guaranteed, we offer a standard 10 year workmanship warranty.  ( this doesn't include installed product )

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started Eco Electric Solutions Pty Ltd as I was extremely passionate about the industry and wanted to go above and beyond to provide customer a five star service.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Christopher Anderson ,has installed my solar panels as well as doing electrical work for me, I have always been very impressed with him as he is very reliable, prompt and courteous, I would have no hesitation in recommending him and would employ him for any further work I might require.   Pamela

Question 4

What do you like most about your job?

Accepted Answer

Renewable energy is our passion, helping clients achieve sustainable living is our goal. Eco Electric Solutions was created to be a service for our community, offering solar energy solutions, battery storage, LED upgrades and other ecofriendly alternatives. We are passionate about our industry.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

- Are you fully qualified and Insured to complete my required job. - What Is your workmanship warranty. - Will you clean up afterward and use drop sheets when required.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can I reduce my energy bill !! We stand out. We give customers solutions and fix their problems and ideas and options for work they need done. We enter the property with respect and leave it cleaner than when we arrived.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Eco Electric Solutions Pty Ltd provides an honest reliable cost effective service.  Its the small details that make the service 5 stars.  Attention To Detail - Clean And Tidy - Present Well - On Time - Communication With Client - Neat And Tidy - Safe Workmanship- Workmanship Guarantee.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Eco Electric Solutions Pty Ltd provide all of our clients with a 5 star service. We are on time and tidy. Leaving your home or business as clean as it was when we arrived.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1 ) Be very pacific when describing the job.  2) Include plenty of pictures  3) Not all jobs can be quoted over the phone or via email.   To ensure customer satisfaction we offer free site inspection.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be very specific when describing the job 2. Give a time frame you would like it completed by. 3. Add as many pictures as you can to the description.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer repeat customer $40 off their next electrical job with us.  We like to retain and build relationships with our clients, so we always offer incentives.

Question 12

What makes your pricing competitive?

Accepted Answer

We know the market and the jobs inside out as we specialize in service and maintenance. All our prices are carefully calculated using formulas that take all our overheads into consideration that we have to run a professional business.

Question 13

How do you normally charge for your service?

Accepted Answer

A fixed price on every item, this way the client knows up front exactly how much they are going to be paying for the job

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Eco Electric Solutions believe in renewable energy. We specialise in designing and installing solar systems to suit your individual requirements. We are also highly experienced in battery storage solutions

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our electrical services can make your entire home sustainable. We Have extensive electrical experience in Commercial, Domestic, Industrial.   Eco Electric Solutions have extensive knowledge form changing a light or ceiling fan to wiring a warehouse start to finish. We are Licensed Clean Energy Council electricians   This service includes but is not limited to, designing and installing solar system, installing battery storage, LED upgrades, and other ecofriendly alternatives.  We can completely customise our electrical solutions to suit your needs.

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