Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business and we offer 60 days warranty with our work as long as there is no infestation .

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided on Pest Control because I was sick of running a business stuck inside , I always was hard working and honest with people , and pest control just fell my way, I have never looked back.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my favorite customer stories, is I got three referrals from this one person because I told them they had a leaking pipe in there sub floor.

Question 4

What do you like most about your job?

Accepted Answer

I love the fact that I'm dealing with people on a personal level and I love the fact that I can help people in not just pest problems.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always ask if we are Licenced and that we hold a current Public Liability Insurence. If your unsure of the type of chemicals used you should ask.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers should always ask how long the treatment is going to take, who is going to arrive and do the treatment and what main concerns do they have?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are always on time , we leave with no mess and we always deliver what we promise, and that is a professional job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Why Choose Elite Pest Control? -100% Satisfaction Guarantee -Environmentally Friendly-Safe for Family &          Pets. -Prompt Service -Commercial Pest Control-No Locked Contracts

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We Need a customers phone number. We need to know the type of home, is it a unit, townhouse, duplex or house. Is it one story or two ?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can always assist by helping us get the place ready for treatment by moving furniture and storage items away from walls so we can spray around all perimeters for example?

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any Oneflare customers that refer on our business to a friend or relative will get 10% off there next treatment.

Question 12

What makes your pricing competitive?

Accepted Answer

What makes our Pricing Competitive is that we don't just offer a competitive price but we deliver results and service, which in my opinion No One Out There can compete with us.

Question 13

How do you normally charge for your service?

Accepted Answer

We Charge according to the type of the job, the size of the home and the complexity. Most jobs fall into these categories .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At Elite Pest Control we specialize in eradicating all General Pest and we specialize in using today's latest chemicals that don't place harm on the environment and Families.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have completed a Bachelor of Arts majoring in Communication and Business., I have also Certificate 3 in Pest Management and Timber Pest Management.

Elite Pest Control

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