Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At Elk Creative, we work to the highest level of industry standards and always guarantee quality custom work. All our work is produced in house in the Geelong office.  We are fully insured.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Elk Creative have been responsible for hundreds of successful website launches and have worked with building brands from the initial conversation, planning through tot he finished delivered product. Our focus is creating high quality custom creative graphic design & web site solutions.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

While we offer clear pricing for various packages, we know that many jobs are custom. To quote accurately it's best to know what your trying to achieve from a project, we'll help you work out the nitty gritty of your project requirements, but be ready to answer some questions.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Saving money and time is important. Some tips to help you are: • Do you research, find the designers who's work you like and approach them.  • Get yourself organised, know what it is you want to achieve. This might not mean knowing the finished product but knowing your goals.

Question 5

What makes your pricing competitive?

Accepted Answer

Our pricing is based on Value. We offer a range of prices points within each service and give you the tools and knowledge to build your business's up. We're in it for the long haul and want to work with you through the journey, offering value in our pricing is as important to us as it is to you.

Question 6

How do you normally charge for your service?

Accepted Answer

We have clear and simple pricing with nothing to hide. Our prices for our most common services are shown directly on our website (https://www.elkcreative.com.au/design-package-prices/) We focus on you're needs working out a goals and planning specific tactics to obtain them.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are focused on small to medium business’s. We want to lift you up tot he next level to take on the big guys and stand ahead of your closest competition. We love working with start-ups and local business’s who want to gain new customers.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are google certified, and trained designers. With almost 20 years experience working for some of the largest design and digital agencies, we have learned to understand the methods to connect to your audience with authenticity. Helping you stand out among the crowd.

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