Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We do have professional indemnity insurance through Law cover and guarantee all work carried out by us on your behalf.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After I did the HSC I commenced a traineeship in a law firm and from there built up my career to where it is today.

Question 3

What do you like most about your job?

Accepted Answer

I love being able to help clients get out of difficult situations and achieve a result they are very happy with.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Why should I chose you? Because I have over 20 years experience in the legal industry working as a secretary and paralegal then as a lawyer.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What are the likely costs? Every matter is different but after I find out more details about the matter and what the client wants to achieve I provide them with an estimate of fees and disbursements.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a law firm and we consider that reliability and trustworthiness should be considered an integral and important part time f our profession.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Because we provide efficient service and akways strive to get the best outcome for our clients at very cost effective rates.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Exactly what they want and what they want to achieve prior to being able to provide them with an accurate quote

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Depending on the type of matter, a client may be able to do certain things to save money such as preparing a chronology of events, statements, etc

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Special on Wills, Powers of Attorney and Enduring Guardians currently $100 each Special on conveyancing $600 plus disbursements Specials on other work. Call to discuss.

Question 11

What makes your pricing competitive?

Accepted Answer

We guarantee you will be surprised with our fees and we will beat any other reasonable quote you have obtained.

Question 12

How do you normally charge for your service?

Accepted Answer

We charge fixed fees or hourly rates depending on the type of matter. We will beat any other reasonable quote.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have experience in extensive areas of law including but not limited to commercial law, property law, wills and estates law, litigation, etc

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have well over 20 years experience working in the legal industry. Plenty of experience in various areas of law.

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