Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have full public liability insurance and am happy to guarantee my work at the end of the job you don't pay until you are happy

Question 2

How did you decide to get into your line of work?

Accepted Answer

After spending a lot of my life in mining and earthmoving it made sense to be in business for myself

Question 3

What do you like most about your job?

Accepted Answer

I like meeting new people and helping them achieve a. Favourable end result there is nothing better than having a happy customer who will tell their friends

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they have the equipment and the skills to make them cost effective its no point getting the job done cheaply if its not done properly

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Have you done this particular job before when wanting something done and the answer in a lot of cases is yes. Having been in the industry for a long time there is not too many jobs I haven't sorted out

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe that a customer should get what they pay for and should have a good experience when dealing with a business

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Over 30 years of earthmoving experience in most areas of the field I have the experience and the commitment to high quality cost effective work

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give an accurate quote the preferred option is to meet the customer on site to talk through what the end result needs to be otherwise I find the job doesn't tend to go smoothly

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By making sure you have decided exactly what you want done can save you time and money and get the job done more efficently

Question 10

What makes your pricing competitive?

Accepted Answer

I work either by hourly hire or fixed price quote and am prepared to be competitive bearing in mind that experience saves money

Question 11

How do you normally charge for your service?

Accepted Answer

Payments by Cash or electronic funds transfer are preferred but I can also accept PayPal and credit card payment but credit cards incur a 1.9% fee

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Experienced in all facets of civil earthworks including shed site preparation and concrete sleeper retaining walls also driveway preparation for concrete

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I own a full size backhoe a tracked kanga mini loader with attachments 13 ton tipper and access to bulldozers and graders if needed and the experience to use them

F&N Moro Earthworks

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