Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and yes! I have public liability insurance and i do provide a guarantee.  I have a 2 year warranty on jobs quoted over $5000

Question 2

How did you decide to get into your line of work?

Accepted Answer

Painting is in my blood...my father (in Italy) was a painter and was a very successful painter. He showed me techniques like marmorino and stucco veneziano which not many people are able to do and i am proud to say that i can offer the same skills that he does thanks to him.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I was asked to paint the whole interior of a house and then when completed i was asked to do the exterior.. On a day i was there completing my work the customer had friends over for a bbq on the deck i had recently done who then asked me to come and do work for them the following week

Question 4

What do you like most about your job?

Accepted Answer

The attention to detail i provide and the look on a customers face at completion. I love what i do and i do it well

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Explain in detail the work required. always provide a photo or video of the area/s. Explain if its just walls and not ceiling or just doors and windows no walls...be as specific as you can. Time frame as this will determine the work involved and how the quote measures up

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Price is a common question and i answer by asking if what they are looking for is durability and quality or cost saving and time. i explain the difference between what they mean and leave it to the customer to decide with a more clearer understanding

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am passionate and care about the quality of the finish.  I am always readily available for any questions you may have. I have over 20 years experience working with my father in Italy as a painter and now for myself. Im reliable and always on time.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Im honest and will always provide quality job finishes that you will be happy with. I love seeing a room transform through the use of paint and workmanship...

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Condition of area 2. Paint supplied 3. Areas to be painted eg: how many walls etc, ceilings,feature walls 4. Are window frames,skirting, door frames or any woodwork needing done

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) move furniture from the areas to be painted to avoid valuables and furniture being damaged. 2) providing your own paint with colours they have carefully selected 3) decide if quality or cost are the important factors of the job being done

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A guarantee i will provide If im able to get future clients through them will be 10% off my quote

Question 12

What makes your pricing competitive?

Accepted Answer

Competition will always be around, however quality comes from the workmanship and time you are willing to provide. I will guarantee that i will always provide quality and commitment to ensuring the job is done to satisfaction

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on the current condition of the areas to be painted will determine quotes given...please be as specific as possible even sending through videos or photos so im able to quote correctly

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Interior painting exterior painting Spray painting Concrete painting Timber staining/painting New and refresh work Furniture painting  Commercial and residential paint work  Brick painting Fence painting

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years experience and an eye for detail and professionalism i will always give any job i do, big or small 150%

Federico Painting

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