Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and Yes , we are fully insured with documentation and contracts.Yes we provide a 10 year guarantee on our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Started as a young apprentice and just loved it.Now the satisfaction of completing these transformations myself is very rewarding.Love it

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not really, every bathroom is different , every client is different , we take our job seriously and we don't like surprises.

Question 4

What do you like most about your job?

Accepted Answer

The before and after , all jobs we complete are a complete transformation. The people we meet , every client and family are different.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you like the way the person presents and communicates with you.Does the company have any referrals or pictures and good reliable history

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

With a bathroom or kitchen renovation there are endless questions that need to be answered to make sure everything goes smoothly.You will receive with every job every question that needs a answer for so we can move forward.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Im the owner of the business that has his families lively hood on the line. If i am not reliable or trustworthy it just leads to a failing business.I don't rely on any one else to run my jobs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We care about your home , our reputation and enjoy improving families homes.Free quote and designing.  Customised bathroom and kitchen design and planning. Im the owner and will be personally supervising all jobs with high regard in having the customers referring us to family and friends.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Design and lay out - FREE .  Finishes consultation , what tiles , basins , toilets etc . - FREE Investment - what's the purpose for the renovation , rental , family home - FREE

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be prepared , - don't rush buy items , there are savings to be had with out compromising on quality. 2.Allow us to advise and help 3.Have a solid goal in place that we both to drive to achieve

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Defiantly through out our time of pricing and design we will definitely be offering special offers like discounts on items and on the job free variations

Question 12

What makes your pricing competitive?

Accepted Answer

Low over heads with quality trades , all our trades are licensed and insured and we are in business of referral work.

Question 13

How do you normally charge for your service?

Accepted Answer

Free quote and design including plans , Free consultation with a written quote with everything detailed as to what we are doing from start to finish.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Kitchen , Bathroom and Laundry Renovations.Big focus on communication to get either the ergonomics and purpose for the renovation.The family home is the biggest investment you can have.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 25 Years of on the job experience with over 1000 jobs personally completed with another company. The biggest advantage we have is that we listen and give you exactly what you want on the budget you have allowed.Transparency and customer satisfaction.

First State Bathroom And Kitchen Renovations

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