Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, both myself and my business are fully insured with Public Liability Insurance and Professional Indemnity Insurance. Myself and staff are 100% reliable and neither has any FMK event failed or been a no show, we always turn up and complete the required work assign to us to the desired level and end state. As a celebrant, If for some reason, I am unable to attend or you need to change me as your Marriage Celebrant, this can be transferred using the online system to another online celebrant.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

Yes, under current Government laws and Public Health Directions, proof of vaccination is a requirement in all our states or territories, however certain restrictions can and will vary.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Avoid touching surfaces, especially in public settings or health facilities, in case people infected with COVID-19 have touched them. Clean surfaces regularly with standard disinfectants. Wear Face Masks where required, social distance and avoid contact. Have any indoor setting well ventilated and frequently clean your hands with soap and water, or an alcohol-based hand rub.

Question 4

How did you decide to get into your line of work?

Accepted Answer

Having spent 27 years in the Military I got to understand and enjoy all types of people. I thoroughly respect marriage and what it represents. The Army awarded me with being super organizational and excellent time management skills, the same qualities necessary and expected to be a celebrant as basically nothing fazes me . My time in the development of my business seen me perform as a Master of Ceremony (MC) and therefore had a vast involvement in wedding, so it was just a nature progression and it has taught me that not only as a great MC, but to be a great Celebrant my focus must be on affording you guys the luxury of being able to relax and enjoy your ceremony, which results in not only you, but all your guests also have a good time too.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

"All your staff are well trained and experienced and value us as customers, they maintain a professional approach and display a vast knowledge and experience giving excellent results, and provide “A Fast, Efficient and Friendly Service”.

Question 6

What do you like most about your job?

Accepted Answer

Seeing the faces of happy, contented people!

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask for the exact type of services they need and expect. Essentially, the 3 important qualities of customer service center around three “P”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're always gong to be on the right track.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

This is a great question because as a celebrant I love to answer what you want to know.  I am presuming that you have had a bit of time to chat and feel comfortable with me as their celebrant and feel that we have made a connection and can work together. So the obvious first question about being available on your chosen day ( otherwise a lot of the questions to follow this one might seem a bit of a waste of time..lol), in the very rare chance that I am unable to be your celebrant on the day ( ie What is your Plan B ?) As a celebrants and with my business, I will always have a Plan B, and C up my sleeve - it is in my nature to be this organised and also to ensure that you the client, receive the most professional service possible at all times. The next topic for questions would centre around the financials, and please do not be shy in asking - is to enquire about the celebrant's fees and what is included ( ie a rehearsal, travel, etc) deposit, final payments, cancellations etc. Most celebrants will have prepared a set of frequently asked questions that they can provide for you to assist with the answers to questions that you may not even have thought of yet..lol I always like to remind my clients...there is no such thing as a dumb question ( only dumb answers...usually from me !)

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My business FMK and I have had over 18 years’ experience in the hospitality entertainment world, and as part of our ongoing motto we are commitment to keep you up to date with the latest technologies to meet your needs with fast, high quality, and efficient service to all our customers

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Both myself and my business is fully licensed, certified, insured and accredited. We are professional with over 18 years experience, we always provide backups, and we are never over priced. We can be relied upon and we will always be able to be contacted anytime by email or mobile phone for easy and fast customer service and answers.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Can I provide the products or services asked for? Can I provide the products or services in the quantities and the time frame requested? Can I charge an amount that is likely to be feasible for my customer and for me to still make a profit? Good communications

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Keep track of your spending and separate wants from actual needs.  Avoid using credit to pay your bills Cut down on any foreseeable wastage or double ups, look at packages rather than multiply suppliers

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would like to extend to all Oneflare customers a special offer of $700.00 plus GST for my celebrant services and for our DJ entertainment packages starting from $450. 00 plus GST

Question 14

What makes your pricing competitive?

Accepted Answer

Creating value for customers by providing professional services that customers consider worthy of their time, energy and money, that meaning we meet both their expectations and their exact requirements each and every time.

Question 15

How do you normally charge for your service?

Accepted Answer

As a celebrant I work on the value for the hours spent required to meet the customers expectations at a reasonable level that is fair to both my clients and myself. My business FMK works on a set hourly rate of $110.00 P/Hr.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

As a celebrant, I conduct formal ceremonies in the community, particularly weddings, which are the main ceremony of legal import, however am qualified to perform vow renewals, baby naming, funerals and memorials. FMK specializes in all forms of live entertainment from singers to DJ's and especially everting in between

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As a wedding Celebrant I am certified, qualified and registered with the Australian Attorney General. I have been engaged within the hospitality/entertainment industry providing highly acknowledged professional services for 18+ years, which has bestowed me a multitude of proficiencies and precise skill sets that are essential and consistent with being a successful Wedding Celebrant and professional entertainer.

Byrne, Mark Francis John

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Byrne, Mark Francis John Verified Business

Business contact details

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Business description

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Accepted payment methods

Browse celebrant experts by suburb

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Add your review

Reviews (4)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Byrne, Mark Francis John