Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We hold compulsory insurance through Lexon Insurance.   We pride ourselves on communication to ensure that you understand what is happening on your matter at all times.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Over 20 years experience. An Accredited Family Law Specialist. Frequent presenter on family law for the Queensland Law Society. A commitment to options to keeping you out of court.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We believe that it is essential you spend your legal fees where they can work the hardest for you.  There are many stages and aspects of a family law matter, and not all of those stages require the same skills.   Why would you pay an Accredited Specialist to prepare legal documents that can be drafted by a more junior lawyer?   Why would you engage a junior lawyer to give you high level, strategic advice?   We take a team approach ensuring that the person with the right skills is working on the appropriate aspects of your matter, to make your funds go further.  If you wish to, you can also prepare some documents to further reduce your fees.   Regardless of who is working on your matter, an Accredited Family Law Specialist is ultimately responsible for ensuring that the high standards we expect of ourselves - and you can expect from us - are maintained ice, 20 years court experience (and a lot of life experience) means we are the best team to go in to bat for you.   We believe that Court is a last resort and will explore all options available to you to minimise the impact of divorce on you and your family.  We offer fixed fee initial consultations.    We believe you should receive as much information and advice at that consultation as possible, so we will email you some documents to complete beforehand.  That ensures that your time (and money) are well spent, answering your queries, addressing your concerns and providing detailed advice specific to your family law situation.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Are you seeking assistance with parenting, property or both? Have you reached agreement or do you need assistance to negotiate one or are you seeking initial advice?

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be prepared Complete the information we email to you prior to your appointment Read our website to ensure you have the basics covered https://www.hetheringtonfamilylaw.com.au

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Fixed fee initial consultation A comprehensive information pack is provided with all initial consultations.   Be sure to mention Oneflare when you book your appointment!

Question 7

What makes your pricing competitive?

Accepted Answer

We ensure that work is allocated to the most appropriate person with the relevant expertise. An Accredited Family Law Specialist provides the strategic advice.

Question 8

How do you normally charge for your service?

Accepted Answer

We offer fixed fee initial consultations. Fixed fees are offered where possible. All fees are costed by an independent costs assessor to ensure transparency in billing

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Family Law Mediation Collaborative Law Property Settlements Pre-nuptial agreements Custody  Parenting Access Maintenance de Facto relationships LGBTI relationships Child Support

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Jennifer Hetherington is an Accredited Specialist Family Lawyer, Nationally Accredited Mediator and experienced Collaborative Law practitioner.  Over 20 years experience working with clients to develop achieve the goals they aspire to for their future, whilst minimising conflict.

Hetherington Family Law

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