Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Work Cover and Public Liability. Available on request.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We work with you to research, share knowledge and imagine new ideas to solve challenges. We are dedicated to outstanding service and support where all of our work complies with the highest industry standards. Our purpose is to create value.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The initial consultation is where we discuss all matters of your project. Access to our expertise in an open discussion at your property looking at all of the possibilities available. We gain an understanding of exactly what you want to achieve, and then establish a budget and plan your time for and around the project.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Planning your landscape garden is exciting. We want to hear your ideas. The more information you can provide us the better, from images, sketches, materials, textures, anything to help us understand what you want.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers receive a 10% discount on all services. Excludes materials.

Question 6

What makes your pricing competitive?

Accepted Answer

We are competitive in our pricing.

Question 7

How do you normally charge for your service?

Accepted Answer

We invoice for our services based on the completion of works.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our aim is to inspire people to take ownership of their space, in and around them. We believe that a life outside is a place for you and your family, friends to unplug, connect, dream and be together.  Capability. Softscape, Hardscape.  Achieving scale and balance between hardscape and softscape maintaining colour and texture.  Expertise. Landscape, Renovation, Maintenance.  We are dedicated to outstanding service and support where all of our work complies with the highest industry standards. Services. Planning, Design, Management, Construction.  We offer expert knowledge, commitment, and experience to each stage of a project where our team will bring your ideas into environments that work.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Responsibility. We are fully qualified planners, designers, and structural landscapers. Drawing on a deep understanding of best practices, we integrate management systems to ensure projects are achieved and sustained. Our drive to continuously improve thrives throughout our business. A key part of our culture is applied innovation for our people, systems, and technologies; pushing us to perform better and constantly look for opportunities to move our business forward.

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