Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we carry $10,000,000 public liability insurance, as well we also have a Service Guarantee. So your peace of mind is secured.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

We were able to help out in a local special help case that was featured on Today-Tonight. A family in Western Australia was hit by a tragedy and several local businesses came together to help them get back on their feet. We were proud to be able to offer a local helping hand.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of a helping provide clean home & a happy client. We help out a lot of people who are time poor or unable to currently clean their home, knowing we can give them back some time and a clean home is always a great feeling to have.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers looking for cleaning should ask if the cleaner is police cleared and fully insured and ask for proof - All Housework Heroes cleaners can provide this. Also to look out for when hiring a cleaner is asking if the cleaner intends to be working for the company for the foreseeable future.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Do you bring your own materials & equipment A: Yes  Q: Are you insured? A: Yes, $10m public liability  Q: Are your cleaners police cleared? A: Yes, all cleaners carry a current (not older 4 years) police clearance  Q: Do you offer a free visited quotation? A: Yup

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We're a trusted National brand, that was founded in Western Australia and are still your friendly local cleaners. We do not use temporary (working visa...Etc.) cleaners, all our cleaners are living in Western Australia.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Housework Heroes operators are primarily franchisees, they are invest in you as a customer and ensuring your have the best possibly quality cleaning service delivered to you each and every time. All of our cleaners are trained, police cleared & fully insured too.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to ensure we service your suburb, we cover the majority of the Perth metro area, Perth Hills &  Perth South West/Bunbury area. Additionally the type of service you need if it is a one-off clean - what type? Or a regular clean you require. Sizing information (total bedrooms & bathrooms).

Question 9

How do you normally charge for your service?

Accepted Answer

Housework Heroes operators on a unique package based system. Rather than paying by the hour and having cleaners working slowly, we simply charge a fixed package price for the cleaning work to be completed regardless of the time taken.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in providing interior regular cleaning on a weekly, fortnightly or monthly basis. We also have vast experience with delivering real estate quality End of Lease/Vacate cleans.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 15+ years (founded in 200) experience in the cleaning industry. Our cleaners are comprehensivly trained in delivering all of Housework Heroes quality cleaning service packages. We have a Service Guarantee to back up all of our work

Housework Heroes WA

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Housework Heroes WA Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Do you have a favourite customer story you would like to share?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Housework Heroes WA