Question 1

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will work until you are happy.  If you're not happy with any aspect, we will work with you until you are.  Take a look at some of the testimonials on our website to see what past clients have had to say regarding our reliability.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We provide quality, professional websites that are tailor-made to your business - not a converted template like every other site out there.  We are extremely price-competitive and will price-match.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- Size and scope of the site (rough number of pages) - Features required (blog, forum, contact form, e-commerce etc) - Do you want to be able to edit the site yourself? - Do you require hosting or do you already have it? - Do you require domain name registration or do you already have it?

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be ready with everything you envision for the site.  The more detail you can give, the less time it takes to get the result. 1. Think about the layout and style of the site you want. 2. Think about exactly how many pages you want to include and what they are. 3. Be prepared with images and text for each page of the site.

Question 5

What makes your pricing competitive?

Accepted Answer

We have offered quotes less than half of some competitors on many occasions.  Our quotes are always negotiable and we will always try to match or beat any competitor quote.

Question 6

How do you normally charge for your service?

Accepted Answer

Our regular rate is $30/hr, but we also offer a set-in-stone quote before a job if we are given a strict outline of the required task(s).  A standard small website normally starts at approximately $600.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We've been designing websites of all sizes for over 10 years.  We work with our clients to always make sure that the site they are getting is exactly what they envisioned from the start.

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