Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully licenced and our insurance is through Rapid Solutions which is the trusted provider to most pest control companies and operators in Australia.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are a family owned and operated company. After many years of working together in various roles and jobs, we decided to start working for ourselves. After numerous pest companies, we found the larger corporations were just interested in the bottom line and not value for service. So we started our own.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I personally have numerous stories that will make you cringe, laugh and be horrified. The team here at Ironbark Pest Control will tell you of our travels and experiences within the pest control industry. Put the kettle on and get comfy, for we shall chat for hours! :)

Question 4

What do you like most about your job?

Accepted Answer

Pest Control is not a job to us, it is a way of life. I love seeing cockroaches falling out of the roof and climbing out after a complete treatment is done. The satisfied client's face says it all. If you don't love what you do for a living, you're in the wrong game.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Tell us as much info as possible. What pests are you encountering? Where are you seeing them most? Have you had issues in the past? Have you used a proffesional pest company before? We will guide you in the right direction

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is it safe for my family? This is the daily question we are all asked. The answer is a straight-forward YES! We value your health as much as we value our own. We don't treat your property with products that we wouldn't use in our own residence. Safety is always the priority.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Ironbark Pest Control treats your home as if it were our own close family's. We want you as a long-term client that is happy and spread the word on our morals and standards.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Ironbark Pest Control have vast experience in commercial work, such as food venue's and office environments. Domestic/ residential is a speciality of ours.Vast experienced with all manners of termite treatments, such as chemical barrier treatments, dustings, baiting and inspections, both visually and with the company Thermal Imaging Camera, with thorough reports and recommendations. Fully insured and we're fully licensed in Kordon installations, Workcover Urban Pest License, Termite Units 8 & 10, Possum trapping and relocation licence through NPWS, Working at Heights Licence, Elevated Work Platform Licence, ( for bird work, which Ironbark Pest Control have completed many. Such as netting and spiking, along with Bird-flex and Eagle Eye installions)Smart-Train Chemical Accreditation Licence, Member of WIRES, White Card. We're also a fully qualified tradesman Greenkeepers.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What pest is your main pest concern? Do you have pets? Have you had pest control in the past? The more info that can be provided to us, the better we can assist you.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

House-keeping is the biggest part of pest control. A clean and well maintained dwelling will help reduce pest activity. Yards and gardens that are mown, trimmed and serviced will help keep harbourage areas for pests under control. Have your property pest controlled yearly .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare clients will receive a free rodent eradiaction treatment upon all general pest services booked. As an added bonus, you will receive a complimentary 10% discount off your next year's service

Question 12

What makes your pricing competitive?

Accepted Answer

We taylor to everone's situation that is "bugging" them. This ensures that you only pay for the services that are required. All our clients are treated with respect, and we understand that money doesn't grow on trees.

Question 13

How do you normally charge for your service?

Accepted Answer

Our prices are competitive ranging from $99 to $500, depending on your needs. All our packages are taylored to your current situation, ensuring that you won't pay for what you don't need.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all domestic and commercial situations, as well as Strata. Ants, spiders, cockroaches, rats and mice and termite detection and eradiaction. We only use up to date chemicals that are safe for pets,  children and the environment. We pride ourselves on having the most latest equipment possible to ensure full satisfaction to our valued clients all year round. With "Valued Client" schemes in place, we reward loyalty. With each referral to friends, family and colleagues, we grant you with 20% off your next service with each referred booking.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a "Valued Client" reward program that benefits our loyal clients. Refer our services onto others, and you shall receive a 20% discount per person referred booked.

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