Salwan Khazaal Commercial Cleaning Services

At our professional firm we are confident that, the peace of mind gained by using a reputable company far outweighs any small cost savings you might find. However, should you wish to shop around we have prepared a checklist below to help you protect your office and ensure you are comparing ‘apples to apples.’ 1. GUARANTEE – We offer a 100% Service Satisfaction Guarantee on all our work. If you are not happy on completion please advise us within 24 hours and we will redo the work (at our expense) to your satisfaction. Check that any companies you deal with are willing to stand by their work. 2. QUOTING SYSTEM – Ensure that you read the specifics of the quotation carefully and that you are comparing ‘apples for apples’. 3. PRICE – Be wary as a cheaper price may reflect shortcuts, substandard cleaning products or equipment or may mean that the company does not pay certain overheads such as Workers Compensation and Legal Liability Insurance. 4. INSURANCE – Does the company have commercials levels of Legal Liability insurance and Workers Compensation insurance? 5. SECURITY – Have team members been police record checked and security assessed for your safety? 6. OH&S – Do all team members have OH&S training and follow OH&S protocol? 7. TEAM – Is there a professional team of cleaners to ensure good quality cleaning in a faster time frame and with back up for illness or holidays? 8. OWNERSHIP – Are the owners committed to the business and is it owner-run? Can you contact the owner or a Quality Assurance Manager directly should you have any queries or concerns? 9. ADVICE – Is your Quality Assurance Manager experienced enough to give you professional advice on all aspects of the job? 10. ENVIRONMENT – Does the company conduct itself with consideration towards the environment? 11. PRESENTATION – Is the company well presented & courteous & likely to look after your premises? Please bare in mind that, cheep options and prices offered by unprofessional service providers will always fail to serve the purpose and to cover your needs, by failing to do the below: 1- failing to provide with a written or itemized quite to guarantee your cleaning requests and directions to be fulfilled. 2- failing to provide you with a valid invoice as a prove of service, which can be useful in showing the land lord or the real estate that you have used a professional firm to get the tenancy cleaned, and eventually to retain your bond. 3- failing to provide you with valid advise that saves you money, time and effort. With our professional and friendly firm, you are guaranteed all the above plus 100% of service satisfaction. If you have any concerns, please do not hesitate to contact me directly, and I will be more than happy to attend them. Please ask us on same day service guarantee, Daily cleaning specials, as well as on our itemized quotation cleaning form, that leaves no gaps, no errors and no place for mistakes upon conducting a vacate or even a general clean. Kind regards, Salwan Khazaal