Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and we guarantee our work. Complaints seldom arise due to the degree of consultation during the process.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy the contact with customers and the process of creating what they need to meet their business expectations. It's great to know in some small way I help to feed their kids.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Each customer has their own unique needs and meeting those needs is half the fun. However, I had a customer who I did a website for, who was struggling to get work, this week they complained tongue and cheek; that they now have too much work and they wish they could turn off the website for a while.

Question 4

What do you like most about your job?

Accepted Answer

Meeting all my great customers and feeling the satisfaction when they're happy with the work I have done for them.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they cost effective? Have they got work samples to show you? Are they easily contactable? Do they listen to my opinion?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long does a site take? This is hard to answer because it depends on the size of the site and the preparedness of the client. However, a five page site where we do the content takes three weeks on average. Where the content is prepared for us; this can take as little as a week.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are real people who are always at the end of a phone, no answering machines. All consultants give out their mobile numbers so clients can contact them anytime (within reason). You can always trust that we will do our absolute best.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Get a first class professionals who work together with each other and with you to make sure you get the very best!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your consultant will visit your site, it helps if clients have prepared answers to the following questions                The purpose of your site                The structure of your site                The imagery required                The content of the site

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Purchase a domain in consultation with our consultants to ensure the best name for search engine optimisation  . 2. Be clear about what you want your website to do. 3. Ensure images are prepared in-line with the purpose of your site.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One flare customers can expect to get the same great, highly competitive deal as all our other highly valued clients.

Question 12

What makes your pricing competitive?

Accepted Answer

Our overall pricing is very competitive when compared to competitors, who often quote pricing without basic SEO components and google registration. (With KDJ these are all included). Our sites can come with hosting for the first year, with subsequent years hosted at $9.20 per week. No other costs! Remember all our pricing includes content.

Question 13

How do you normally charge for your service?

Accepted Answer

Pricing depends very much on the project. A small website can be as little as $500 ranging through to large e-commerce sites at $5000. It all depends on what you want!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

KDJ specialises in the construction of websites with a marketing focus. They research constantly best practice as well as arrange regular meetings with clients to relay progress and gain feedback, you the client are the most important person in the process.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Consultants at KDJ not only understand your need for an online presence; as a marketing company they know what your clients want to read. All our consultants are degree qualified and highly professional.  Our Webdesign staff hold industry qualifications in Wordpress, Microsoft Suites and Enterprise Webdesign. Our Graphic artist holds a degree in Visual Communication from the University of Sydney and Adobe Certification .

Kdj Consulting Group

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