Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am  fully insured and we guarantee the work or your money back or we will come back and fix any problems

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always new I was a plumber or going to be a plumber the plumbing trade is a great business

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not really but you know most of my customers make me feel like I am appreciated after a job especially when I solve a problem or have there drains flowing again.

Question 4

What do you like most about your job?

Accepted Answer

I like working hard for the best result and at the completion or end of the job that has been finished

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask if they know how to do the job and if they are licenced Do they have the right equipment to do the tasks are they fully insured and when can they start .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much does it cost and when can you start , if I quote that's the price and I start asap

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are up front and honest and reliable if there is a problem we will notify you immediate and rectify and solve and fix it with the solution .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are sufficient in our work and take pride in everything we do fully insured and fair prices .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

You need to site see the scope of work to be carried out before providing a quote to the customer.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know what you need done , give any history of previous work if any and do any preparation that needs to be done prior to tradesmans arrival.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We clear drains with high pressure water Jetters and can diagnose and find problem areas with our CCTV camera saving costly dig ups we will provide it free with any blocked drainage work .

Question 12

What makes your pricing competitive?

Accepted Answer

Iam an Owner operater I can price and quote on the spot

Question 13

How do you normally charge for your service?

Accepted Answer

Generally we will give a quote to the best of the situation if that looks to be difficult a hourly rate is accessed .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have an over all knowledge of the plumbing industry but we specialise in blocked drains solar hotwater installations and repairs bathrooms renovations .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified plumbers and drainers trained in all aspects of plumbing

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