Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes - We are an insured business, and our work is of the highest quality. We have gathered a strong reputation for creating modern yet timeless interiors and pride ourselves on designing functional spaces that stand the test of time.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, this is not necessary.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

As a business, we follow the appropriated guidelines recommended by the QLD government. This includes vaccination, mask-wearing and physical distancing when needed.

Question 4

How did you decide to get into your line of work?

Accepted Answer

Lady Archi is a relatively young company, founded in recent years by experience interior designer, Sarah Finney. Her vision is to build Lady Archi into a household name which delivers bespoke, high-end designs, along with a team of qualified designers who each have their own individual flair to make Lady Archi stand out from the rest.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Our mission is to ensure our clients love the spaces we design! We create well-designed spaces that balance aesthetic beauty with functionality. Using our wealth of experience and knowledge in all aspects of design, we aim to leave our clients with a space that doesn’t simply look good but feels good too.

Question 6

What do you like most about your job?

Accepted Answer

Lady Archi loves getting to know our clients and creating a space that is uniquely tailored to them.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ensure their service professional has the relevant skills and qualifications. Interior Design is more than just colours & furnishings. We require significant training to design floor plan layouts, cabinetry design and fitting & fixture installations.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers ask what's the difference between Interior Design and Interior Decoration? Interior Design involves the understanding of how a person lives within a space, ensuring that the design is functional as well as aesthetically beautiful. Interior Decoration is the furnishing of a space. This may include furniture, wall and window coverings, soft accessories, and décor. Lady Archi offers both these services.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have gathered a strong reputation for creating modern yet timeless interiors and pride ourselves on designing functional spaces that stand the test of time. View our google ratings here to find out the previous experience of our clients: https://g.page/r/Cb7vrnLDIVDpEAI/review

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

We are a small team who are passionate about creating bespoke interiors tailored to your needs. Our attention to detail and love for all things design, means we are the perfect fit for your job. We will help create a space you'll love.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will complete an initial consultation. This will take up to two hours and will take place at the project location. We will get to know each other and understand your project budget, timeline and identify your functional and aesthetic requirements. It is critical we understand your desires and how you intend to use the space. This will ensure the design is tailored specially to meet your needs and wants. We will also walk through the space and take measurements and photographs. Once we have understood all of this we will go away and prepare a proposal of how we can best work together.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

An Interior Designer can save you money in multiple ways. First of all, one of the biggest savings will be time saved. Our team spend their lives researching products and suppliers and can develop design concepts to present to you quickly and to brief. Our access to trade only suppliers allows us to pass on discounts all year round that are only available through hiring an Interior Designer.

Question 13

What makes your pricing competitive?

Accepted Answer

We constantly analyse what's happening in the market and ensure our pricing is competitive. We also work with you to ensure your project is completed within your budget.

Question 14

How do you normally charge for your service?

Accepted Answer

Through the complimentary consultation, we will establish scope of works and put together a proposal which will include our fees and availability. Each project differs so this is an essential process to complete.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We often work with builders, architects, electricians, painters and plumbers. It is part of our job to assist you with the management of your project from concept to completion. We can recommend trade professionals if desired.

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our founder and creative director, Sarah Finney, has 5 years' experience of passionate work in the design industry. She knows the most important thing is to intimately understand a client’s brief and budget which is why we always make this our highest priority.  Sarah brings her highly organised and detailed mentality to everything Interior Design. Having studied interior design at Queensland University of Technology, and in addition to working across an array of high-end residual and boutique commercial projects, Sarah has an excellent understanding of all things Interior Design. She loves to push the envelope whilst ensuring her clients wants are met and exceeded. Highly skilled at 3D modelling and rendering, Sarah offers creativity and structure to each aspect of the design process.

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