Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Manor is fully insured, and employs only qualified builders. Our work is guaranteed and recommended by many happy clients. Their testimonials can be viewed on our website. http://manor.net.au/videos

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

Check out this video. http://manor.net.au/videos/manor-clients-bill-sue/ Bill & Sue, were looking for the perfect country style home to bring their lifestyle visions to life. They had an endless search with builders and were pleased to find Manor as a stress-free and fast building solution.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Where do you service, what is your after-sales service guarantee, find out about the inclusions and fittings used in the home to ensure they are of quality standard, check onsite servicing costs (for project builders) and transport costs (for modular - if outside the buildzone.)

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you build outside the 200km Build-zone from Somersby? Most certainly. The Build-zone is just our preferred service area but we transport homes to many parts of NSW. Check out our service map in the FREE INFO PACK. http://manor.net.au/info-pack/

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our commitment to detail, service and quality ensures that the client's requirements are handled smoothly and efficiently. The strict building method ensures you have a definite move-in date as the home construction is in a factory and is not affected by weather or other onsite delays.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Manor is passionate about partnering with clients to provide a stress-free building process, ensuring quality and efficiency are consistently maintained.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If they have land (if so, where is the site), how many bedrooms required, style of home desired, how many bathrooms, are they in flood or bushfire zone (different building materials must be used in these areas), when do they expect to build, desired home size, specific preferences

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.Manor completes Council Applications in-house, saving you the time and effort. 2.Choosing a builder with quality inclusions and finishes so there are no maintenance costs later on. 3. Having land and financials sorted before proceeding with the build so Deposit payments run smoothly.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At Manor, we offer factory walk-throughs and Display Home tours, so you can get the best look and feel of a 'REAL' Country Home. We want you to be at ease with the process, so you can be assured of a stress-free building solution. You can also visit your home under construction in the factory.

Question 10

What makes your pricing competitive?

Accepted Answer

At Manor we are more focused on providing a fully-serviced solution for our clients, where quality is of he utmost importance. We believe that quality comes before price, because after all you want your 'perfect' home to be built to last.

Question 11

How do you normally charge for your service?

Accepted Answer

Manor's service is based on a 'per client' basis. This means pricing and charges are specific to the needs to the client. To get a basic indication of pricing, you can Request a FREE INFO PACK which includes a Pricing Booklet. http://manor.net.au/info-pack/

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Manor specialises in Modular Country Style Homes . All sites within 20km from Somersby have homes transported FREE OF CHARGE. We service both rural and suburban areas of NSW>

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20years experience, Manor's modular building knowledge ensures your needs are met and designs tailored to suit your lifestyle.

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