Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and have helped many clients avoid criminal convictions or have charges downgraded over the last 27 years. Just look at our reviews here or on Google to see for yourself. Lawyers cannot and should not guarantee an outcome for reasons beyond their control such as the strengths and weaknesses of the case, evidence, the Judges and a whole range of other factors. However they can guide you on a likely outcome and how they plan on getting there and that is exactly what we will do for you. Be assured we will fight hard to safeguard your freedom! Maspero Legal have fought and won or had fantastic results for many many clients over many many years and we look forward to working with you.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We really enjoy fighting for and protecting the rights of our many clients who come from all walks of life - it gives them and us a real buzz when we get a great result.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I recently acted for a mother whose child had been abused by the father over several years.    We successfully obtained orders in the Family Court of Australia for our client to have full custody of the child, protecting mother and child from further abuse.

Question 4

What do you like most about your job?

Accepted Answer

I really really enjoy protecting and fighting for the rights and freedoms of people in need and always get a buzz from the looks on their faces when we achieve awesome outcomes!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you qualified to practice in New South Wales and how many years of experience do you have as a Lawyer in the chosen field you require? Also ask do they have reviews online somewhere.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question 1 - How much will it cost? I tell them this depends 100% on the nature and complexity of your case. As part of your free consultation wish us, we will provide you with potential costs and send you a formal letter with the cost estimate details straight after our meeting. Question 2 - Will I go to jail or can you get me off my charges? As per above, this depends 100% on a number of things such as the facts, your criminal record (if you have one) and the nature or seriousness of the offence. Many offences can result in a section 10 with no conviction, a good behaviour or more serious penalties. We will advise guide and advise you from the outset of what we think. Question 3 (for family law matters) - will we end up in court? We always aim to resolve matters out of court through our own representations and mediation but sometimes, if the other party does not want to settle a matter out of court then we have to end up there and that can't be avoided. Be assured only a small number of our matters end up in court which is a good indication of our proven and successful track record at resolving matters privately.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Over 27 years of experience and being one of the most reviewed Law firms on Google and on Oneflare. See for yourself what our many clients say about us! We hope our experience and reviews speak for themselves.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our many years experience that we bring to your matter and our mobile and flexible ability meaning we can meet you on the weekend or after hours (which many competitors wouldn't dream of doing.) When you work with Maspero Legal, you will always speak directly with a Lawyer not support staff. We are very passionate about helping you and hope our experience and results along with our many many reviews across Oneflare and Google will enable us to work together.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Important details about your case so think about the who, what, when where why and how. We also need to know details of other people that are involved such as a witness, a family member or other. For criminal matters your criminal history (if you have one) and is it the first time your matter is appearing in court.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Gather as much information about your case as possible. 2) Bring any relevant documents along with you that support your case 3) Have a think about what you would like to achieve with your case for example do you want to go to court, do you just want to get money back or something else?

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering a couples special for wills - we can prepare a will for you and your partner for $420 including GST and provide a mobile service so can come to your home or anywhere that suits. Our mobile will service is very popular and we have many happy customers who have enjoyed us stopping by.

Question 12

What makes your pricing competitive?

Accepted Answer

We do not charge outrageous amounts for basic tasks like some law firms do.  Our prices are realistic, workable and completely upfront.. We also really enjoy engaging with our clients and will keep you updated on costs and provide you with updates whenever you like.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide a range of flexible payment options to suit your needs such as pay as you go.  We also accept all major credit cards. Contact us to find out which solutions suits you best.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Family law, criminal law and estate planning. We are fully qualified to appear in all courts of New South Wales and beyond if required, just ask us!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With 27+ years of local experience across all areas of family, criminal and estate planning law, we have the experience you need and results you want. As one of the most reviewed Law firms on Google and on Oneflare, our experience and reviews speak for themselves.

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