Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Mattapainting is fully insured with Public Liability and workers compensations for employees working as part of business. Mattapainting also provides workmanship to all customers.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always enjoyed painting when I work in other companies but now enjoy it even more as my own business as I'm highly skilled, detailed and very professional about my work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One customer paid me more upon Job completion than the original price on quote provided due to the high quality of work from Mattapainting.

Question 4

What do you like most about your job?

Accepted Answer

Exceeding customer satisfaction in quality of work and final completion of painting to property. Premises are always left clean and tidy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much for service? What products and services are included in price? Any discounts to services that require multiple jobs

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Time estimated for painting jobs to property and approximate cost of quote? Questions or queries about repairs and damages to property on ceilings and wall such as from water leakages.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Very professional and detail work. All jobs have been acquired purely by experience and high quality of work in profession. Mattapainting has ongoing recommendations by clients to family members and friends and has received numerous positive reviews on facebook page by very happy customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Reasonable and competitive quotes. Excellent feedback and reviews by customers, business partners and Local business. Professional and detailed painting. Fully Insured with workmanship

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Painting services wanting done such as Residential, Commercial or Industrial. Interior or exterior painting  View of what needs done in or out of property and any repairs needing done prior painting. Name, contact details of customer along with address for viewing of property to obtain precise quote

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customer (Brand New Homes only) to have painting of frames, ceilings and walls done before floors installations. An effective way to complete painting job quicker and with minimal touch ups. Customer to have home renovations completed prior painting. Customer to purchase and supply own paint.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Quotes 10% discount to customers who refer my business to other clients, family and friends.  10% discount to interior painting of whole house- Jobs must include: All walls, ceilings, all skirting, trims frames and doors

Question 12

What makes your pricing competitive?

Accepted Answer

Quotes are reasonable and within the current price range of other painters in the trade industry. Painting serve and job are of high quality and prices are very accessible to customers.

Question 13

How do you normally charge for your service?

Accepted Answer

Customer are given a quote for service provided. Quotes include a 40% deposit prior commencing job. Final payments will be provide to customers upon job completion with the total amount that needs to be finalised. Quotes include all materials, paints, labour and estimated time of Job completion. Quotes are GST inclusive.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential, Commercial and Industrial Interior and Exterior Painting. Interior and exterior restoration and repairs of ceiling, walls, skirting, trims, window frames and decking such as varnish and oil.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have ABN number and many years of experience in the painting industry. I have certificate and Licence in EWP for over 11 metres, full insurances and workers compensation for employees.

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