Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Mimi Studio is an insured business and has attached her business insurance to Oneflare for all potential customers to view.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Mimi always dreamed of being a hair and makeup artist since she was a little girl living in Vietnam. Being in Australia and being able to work on fashion shows and being involved in bridal expos and providing her customers with the look of their dreams is like a dream come true for Mimi!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Mimi has several customer stores to share - the most memorable moments for Mimi are the moments when customers have come to her with an idea in their head of what they would like to look like - when Mimi translates that idea into reality and can see the joy in the customer's face is memorable!

Question 4

What do you like most about your job?

Accepted Answer

Mimi loves the opportunity to be creative and enjoys the feeling of satisfying her customer. Mimi loves being able to transform her customers and create a look for them that they have dreamed about - this is what gives Mimi the greatest kick!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should always ask questions that assess their service professionals dedication to their actual work and the passion that they have. Mimi views her work as more than just a job and takes it to the next level where her passion is creating the look of her customers dreams.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers questions always vary - the best response is always an honest response. Mimi is here to listen and answer all customers questions as they arise. Mimi's service extends beyond the day that the service is completed and she is always available and willing to respond to questions.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Mimi's work is not just something Mimi does for money - Mimi takes an enormous amount of pride and care in her work. Bridal services allow Mimi an opportunity to showcase her creative side - which is really what drives her. Mimi loves the feeling a satisfied customer provides.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

-I'm here to listen -I'm here to understand -And I'm here to achieve the look you dream on your most magical day My passion is your look! I encourage you to visit the bridal and formal section of my website https://mimistudio.com.au/bridal-%26-formal or link through to my facebook and instagram

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

-For bridal services, then require - number of people and type of service (ie. bride, no. of bridesmaids, mother of bride and flower girl). -Hair services only, or hair and makeup

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Realising that Mimi does not charge for travel and does not charge for fake eye lashes. -Be prepared with photos of what you would like to achieve as this could save on a trial.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers who book a bridal service are able to also receive their first visit to Mimi Studio - Hair and Makeup (outside of their bridal service) at 30% discount. Complimentary eye lashes are also provided for all bridal services at no charge (if required).

Question 12

What makes your pricing competitive?

Accepted Answer

The aspect that makes Mimi's price attractive is that there is no charge for additional rates such as travel or early starts. Mimi's rates are also competitive on their own merits. Mimi does not ever sacrifice quality and always strives for the most professional service - as this is her nature.

Question 13

How do you normally charge for your service?

Accepted Answer

For bridal work, Mimi charges as per her rates on her website https://mimistudio.com.au/bridal-%26-formal Mimi charges a set rate for a bride, bridesmaid, mother of bride or flowergirl. Mimi does not charge anything for travel rates or early starts etc.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Mimi specialises in bridal and formal hair upstyles together. Mimi is also a specialist in colouring - particularly balayage. Mimi essentially specialises in the more creative aspects of hairdressing - including bridal work.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Mimi has formal qualifications in hairdressing and makeup and has extensive experience locally and in Vietnam. Mimi has worked with and learnt from industry leaders, seeing her learning as dynamic-working on professional magazine shoots, bridal expos, Myer fashion shows and backstage at runway shows

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