Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are an insured business and we do guarantee our work. We have public liability insurance for our business

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Micky Sparkle has many years experience in domestic cleaning and end of lease cleaning. We understand the hassle of moving and aim to make the cleaning process run as smoothly as possible. We are quick to communicate with our clients and have a friendly yet professional approach.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The amount of bedrooms and bathrooms on the property. If it is single story or double story and if the customer requires carpet cleaning. Also, the location of the property.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customer's can ensure that they have kept their residence in a reasonable cleanliness.  They can ensure all of their belongings have been removed from the property and also advise us of any particular concerns.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Currently we have a summer special for 1 and 2 bedroom apartments with one bathroom at the price of $200. This includes carpet cleaning.

Question 6

What makes your pricing competitive?

Accepted Answer

Our pricing is very fair and reasonable and is normally below industry average. Moving house is expensive as it is and we aim to keep these costs to a minimum whilst still providing an exceptional service.

Question 7

How do you normally charge for your service?

Accepted Answer

We have a fixed price that is dependable on the size of the property and also the amount of carpet on the property.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in end of lease cleaning. We know exactly what the agent/landlords expectations are and aim to exceed these.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have five years experience in domestic and end of lease cleaning. We have researched many cleaning methods and refined our cleaning skills to provide the very best for our clients.

Micky Sparkle

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Are you an insured business and do you guarantee your work?

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