Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured, Have been in the building industry for quite some time. Happy to provide our credential if requested.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We govern of a simple company policy of providing the best service to our clients. We go extra mile for our services.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We will provide not only satisfaction to our Clients but also the best possible service. We are more than happy to have a free obligation discussion of the details of your projects/developments.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need the site information (section 32). Site visit and initial discussion with the client to understand the design scope. We will provide site analysis and design concept and we will discuss the options prior to submitting a fee proposal.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Having an in-house construction arm of the business, collaboration happening from the start of the preliminary design up to construction documentation and specification. Construction department input promotes design practicality & constructability through workshops in all stages of the project.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are currently offering a promotional fee as a newly form business establishment. Our services normally extend above and beyond the scope ensuring Client's satisfaction.

Question 7

What makes your pricing competitive?

Accepted Answer

Having and in-house construction arm increases value for architectural services. Part of the design & documentation process is the valuable input of our Builder. Builder early input and constant review form as an integral part of our design process.

Question 8

How do you normally charge for your service?

Accepted Answer

Lump sum payment. We normally charge a retainer fee as confirmation of engagement. Individual Client requirements may influence of how we charge our services

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have both capabilities in design and construction in both residential and commercial building sector. Our team consist of Building Designer, Architect, and Builder.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 15 years of experience in both residential & commercial sector with the qualification skills set of a Building Designer and an Architect, including an integration of in-house construction capabilities which provided quality control and practicality of the design that promotes value of services.

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