Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have guaranteed our work for 35 years as we are licensed and fully insured plumbers you can rest at ease knowing your job has been done to the highest quality and standards customers can check us out via VBA Website where they will find that we have never had to return to a job to repair work

Question 2

What do you like most about your job?

Accepted Answer

The only thing I like about my job is seeing how the customer is happy with our work and the way we have gone about it get great pleasure out of it We also do a call back phone call to see how the customer is going And any concerns usually a couple days after job completed

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Simply tell us what you want done will work out the best price and hopefully complete customers task for the best price

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Questions most commonly asked is how much will it cost and availability My response is I try to fit them in to suit them don’t like putting customers out

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

It is proven by the 100% in our other job search website statistics for job satisfaction And high percentage completion rate

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Honesty and reliability and guarantee on all plumbing performed We have great communication skills and we turn up on time it’s about customer service at Muzzbplumbing

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What kind of job they want done Access is important this is where photos sent to us makes it easier for us to access what needs to be done that way we can be accurate on the quotes

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Photos are very handy that way I can guide the customer what they need done that way get the price done right for them

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

What we offer is if we’re on your job on the customer wants a couple other things done 95% of the time we do it for them for free as we are there and we care about customer service

Question 10

What makes your pricing competitive?

Accepted Answer

At Muzzbplumbing we will try to beat any written quote because we want to provide a service that is well trusted and respected as we respect our clients guaranteed to To great lengths for customer satisfaction we offer 100% guarantee on all our plumbing works performed

Question 11

How do you normally charge for your service?

Accepted Answer

Labour hire Materials We will try to beat any written quote to save the customer some money which is great for everyone

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

35 years experience in domestic plumbing and commercial plumbing burst pipes drain blockages Gas fitting and gas appliances all scopes of renovations Hot water services all general plumbing needs

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully licensed in all aspects of plumbing you’re in good hands When we leave your property you will be happy guaranteed

Muzzbplumbing

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