Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured and have a solid, consistent collection of 5 star ratings (over 10 years) on Google and Facebook.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Back in 1997 I had a genuine passion for all things internet and computers. I started my first website and feel in love with web design. Fast forward to 2009, when I was renovating my house, I noticed the tradies visiting me did not have websites. I set out to change this and launched MyWork.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Rainbow Blinds (www.rainbowblinds.com.au). Started as a one man band. Now a genuine leader in Brisbane blind installers. Just google "blinds store Brisbane" or "blinds shop Brisbane" to see how Rainbow Blinds dominates the big players (e.g. Victory Blinds, Franlyn and Apollo). MyWork achieved this.

Question 4

What do you like most about your job?

Accepted Answer

When we succeed our customers succeed. A long term relationship with our clients is good for MyWork and in turn good for our client's businesses. Aligning our internal goals with the success of our client's goals means we have a genuine level of interest in ensuring our customer's websites succeed.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been designing websites for? Please give me 3 customers who can vouch for your good quality work. Where will my website be hosted? Do you design on WordPress or Shopify?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much does a website cost? Let's learn about why you need a website first and what you expect from it. Once we know this we'll be able to give you a quote over the phone so you can quickly decide if you're interested in learning more and potentially moving ahead with our quote.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Experience and trust. We build long term relationships with our clients, quickly becoming their "go-to" people for all things website related.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

MyWork has been helping small businesses across Australia since 2009. We've designed upwards of 7000 websites. We take care of everything relating to your business online presence, including web design and hosting, branding and digital marketing.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What does your business do? Have you had a website before? Why do you want a website? What do you want your visitors to do when they visit your website? e.g. call you, fill out a contact form or buy a product/service

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ask yourself why you need a website. We'll be asking you this question when we chat. Look at your competitors and industry leaders website. Get a feel for what they are doing well or could be doing better. We can use this information in your website.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For the month of January we are currently offering half price hosting on all new websites. Ask one of our sales consultants about this today when you call up.

Question 12

What makes your pricing competitive?

Accepted Answer

In 2009 we reinvented web design by bringing Australia's first complete web design package to market. Our focus remains on ensuring we deliver high quality, affordable solutions that deliver real results for our clients.

Question 13

How do you normally charge for your service?

Accepted Answer

We have packages available to suit all business sizes. Call us and tell us about your business and why you need a website. We'll quote you over the phone and work out a package perfect for your business and your business goals.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our Australian based team operate from our office in Springwood, Queensland (just south of Brisbane), providing a full range of web design and branding services ranging from the most basic website designs, to ecommerce solutions, affordable SEO, logo designs, social media and branding packages.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experience matters. MyWork was started in 2009 with the sole purpose of giving small businesses the ability to grow their business with an affordable, complete website package. 10 years on and 7000 websites later, this focus is stronger than ever. We will help your business make more money.

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