Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

One Building Group is a completely registered and insured company that provides a standard industry 10 year warranty on all projects

Question 2

How did you decide to get into your line of work?

Accepted Answer

As a third generation builder it was an honour to follow those prior and carry on and grow the business into what it is today.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

It is always nice to receive a call from a previous client wanting another home built after so many years , this is very rewarding.

Question 4

What do you like most about your job?

Accepted Answer

Dealing with all types of clientele is always enjoyable , Melbourne has such a diverse population . It is always rewarding to see the completed project no matter the scale .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

It is advised that the client seek proof of registration and the relevant licence for any project along with the correct insurance .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our clientele will generally enquire about costings and timeframe to carry out any particular project. One Building Group will liase with the client and advise on cost savings and alternate means to meet the clients budget alongside provide a realistic works schedule programme that they can follow

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

One Building Group has a long and proud reputation for being reliable , punctual and trustworthy alongside providing a friendly working environment.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Quality tradespeople are extremely hard to find today ,along with reliability and punctuality . One Building Group prides itself on having the same team of quality and reliable tradespeople that have been with the company from its beginnings ,which is quite unique in any company.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To eliminate time delays and disappointment it is always recommended that an estimated budget be discussed and provide the project details and drawings

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

One Building Group always encourages any client to openly contact us to discuss their project . Our clientele can provide up front specifications of finishes and requirements for their project that will both allow the project to run smoother and eliminate any excess expenditure over the budget .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One Building Group offer our word that any project undertaken by our company will be met with the highest of standards in the industry alongside a service that is all of reliable ,trustworthy , punctual and friendly.

Question 12

What makes your pricing competitive?

Accepted Answer

One Building Group have a reputation of extremely high quality workmanship at a reasonable cost due to a low overhead management system incorporated with a comprehensive and methodical work programme that both sees our projects continually finish on time and on budget.

Question 13

How do you normally charge for your service?

Accepted Answer

One Building Group can provide a fixed quotation or for smaller projects can provide a cost plus service if required.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

One Building Group cover and specialise in a vast area in building and construction ,including new homes and alterations and additions at a high level of quality.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Director Tim Cantone has over 30 Years experience in building and construction . Having been involved with all aspects of the industry and combining his expertise and experience working in conjunction with some of Melbourne's leading professionals in the industry .

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