Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We offer guarantee on all development work undertaken by us. Depends on the nature of the project, the guarantee will then be offered.  This could be in the form of additional work, improvement, maintenance etc...

Question 2

How did you decide to get into your line of work?

Accepted Answer

Passion for Technology and my interest to help businesses grow.  I feel I've achieved my goal when clients reach their goals and succeed.  It's all about results

Question 3

What do you like most about your job?

Accepted Answer

Dealing with different businesses everyday and helping businesses grow online is a true passion for our team.  We like seeing our work live for the client and enjoy seeing the clients getting results.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What are their main skills set? What guarantee they offer if any? Have they got any testimonials or sample of work? How to they charge? Any refund policy or cancellation charges? Are there any contract?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most clients want to know if this work for their business... My answer is yes as long as we take a business approach to the task at hand and set some goals and targets for everyone.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I give straight forward answer to the client.  If I don't agree with the customer I discuss with their client so that we are on teh same page at all time. We work with the client.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Online Marketing Xperts has the experience of a big business but small enough to provide personalise service to all our clients.  Every client is allocated their own account manager.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to understand the business, their plans and where they expect their business to be short and long term.  Only after a thorough understand can we give a quote to the client.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. The customer need to do proper planning as to what they require 2.  Make sure images, content, collateral are ready to avoid delays 3.  Assign someone in your company to deal with us.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering 25% discount on any services quoted to one flare customers.   We are also avid social media marketer and we offering intro pricing on all social media work

Question 11

What makes your pricing competitive?

Accepted Answer

We do not work for fancy offices or with high outgoings... our focus is on quality service.  Our focus is on making sure we keep our cost down for our clients without comprising on quality.

Question 12

How do you normally charge for your service?

Accepted Answer

We offer customised solution to clients.  We do not believe that one size fits all. some services are at flat rate once off while others are monthly recurring.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise mainly in SEO, social media and online marketing. However we also have a team of dedicated designers and developers to create mind blowing websites for clients.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

5 years experince in online marketing, SEO, social media, CMS applications, website development and much more.  Some members of our teams have over 15 years experience

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