Onyx Removals

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Reviews (296)

• Em C

  NEW

  Google review

  20 Dec 2025

  Don't use this service, I'm warning you. They're awful, late, and damaged my things. Irresponsible, rude The guys who spoke with my partner is very rude , don’t listen for everting , They have no common sense. And good service mind And they ended the conversation by hanging up on me, and he hasn't answered my calls since.
  Onyx Removals

  replied

  20 Dec 2025

  We deeply apologize for the negative experience you've had with our service. Your feedback is important to us, and we take your concerns seriously. We strive to provide better communication and service, and it's clear we fell short in your case. We will review this situation internally to ensure it does not happen again. Thank you for bringing this to our attention.
• Atikan I

  NEW

  Google review

  20 Dec 2025

  Shit service, stay away from this removal company. We use their service last week from the city, it's not even that far and they damaged our wardrobe and refuse to take any responsibilty. This is far the worse service we have ever deal with. Stay awayyyy
  Onyx Removals

  replied

  20 Dec 2025

  We sincerely apologize for the negative experience you encountered with our service. It's unacceptable that your wardrobe was damaged and we take your feedback seriously. Please know that we strive for quality and customer satisfaction, and we will work on improving our services. Your review will help us address these issues to prevent them from happening in the future. Thank you for bringing this to our attention.
• Russell H

  NEW

  Google review

  20 Dec 2025

  They treated my move like it was the most important job they’d ever done. And maybe to them, it was — because that’s how they made us feel. From their first knock on the door to their final goodbye, there wasn’t a single moment they weren’t professional, cheerful, and genuinely kind. My dog even curled up near them mid-move — which tells you everything you need to know.👍🏻
  Onyx Removals

  replied

  20 Dec 2025

  Thank you for your wonderful feedback! We're thrilled to hear that you felt valued and well taken care of during your move. It’s great to know that our team made such a positive impression, even on your dog! Your satisfaction means the world to us, and we truly appreciate your kind words. We wish you all the best in your new home!
• Mikayla H

  NEW

  Google review

  20 Dec 2025

  This move meant more to us than just changing houses — it was a fresh start. The team showed up not just ready to lift, but ready to listen. They took our stress on their shoulders, cracked just the right amount of jokes, and treated our grandmother’s fragile sewing machine like a museum piece. It arrived without a scratch. Their respect, energy, and heart made this move unforgettable.
  Onyx Removals

  replied

  20 Dec 2025

  Thank you for your wonderful review, Mikayla! We're thrilled to hear that our team made your moving experience a fresh start and treated your belongings with such care. It's great to know that their approach helped ease your stress and brought some joy to the day. Your kind words motivate us to keep providing exceptional service. We wish you all the best in your new home!
• Muhammad A

  NEW

  Google review

  18 Dec 2025

  Muhammad A left a 5 star review for Onyx Removals

  Onyx Removals

  replied

  18 Dec 2025

  Thank you for your fantastic review, Muhammad Anas! We're thrilled to hear that you had such a positive experience with us. Your support means a lot, and we look forward to serving you again soon.

Unique selling points

• Quality Service with Cheaper and affordable rates. We work 7 days a week to accommodate clients’ schedules.

• Reliability and Trustworthiness: Our services are backed by Labour Hire Licenses, Public Liability, Goods in Transit insurance. Positive feedback from clients highlighting reliability and trustworthiness.

• Professionalism and Experience: Trained Staff: Experienced and well-trained moving professionals. Long history in the industry with over 7 years' experience.

• Customized Moving Plans: We expertise in handling delicate items like pianos, antiques or artwork. We provide tailored moving plans to each customer.

• Competitive Pricing: We provide clear, upfront estimates with no hidden fees. We offer price matching with competitors and discounts for certain groups, students or seniors.