Onyx Removals

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Reviews (339)

• Dakota L

  NEW

  Google review

  02 Feb 2026

  Hands down the best moving experience we've ever had. The staff were friendly, patient, and super organised. They carefully packed and moved every item like it was their own. Even our piano was handled with complete professionalism. Five stars isn’t enough!
  Onyx Removals

  replied

  02 Feb 2026

  Thank you so much for the glowing review, Dakota. We're thrilled our team was friendly, patient, and organized and that your piano and other items were handled with utmost care and professionalism. We will share your kind words with the crew — they will be delighted. We appreciate your trust and five-star recommendation and look forward to helping you or anyone you refer in the future.
• Pes M

  NEW

  Google review

  01 Feb 2026

  Genuinely blown away. I had a last-minute change in settlement time and had to move my entire booking forward by a day. They somehow made it happen without any fuss. Everything — from dismantling furniture to reassembling at the new place — was done perfectly. They even tightened a wobbly chair leg I hadn’t noticed in years. Five stars isn’t enough.
  Onyx Removals

  replied

  02 Feb 2026

  Thank you so much for the fantastic review Pes. We're thrilled our team could accommodate your last-minute change and handle the dismantling, reassembly and that wobbly chair leg. Your kind words mean a lot and we look forward to helping you again whenever you need us.
• Blaise H

  NEW

  Google review

  01 Feb 2026

  It’s one thing to be good at moving. It’s another to be gracious while doing it. This team gave us both. They remembered our names, adapted to last-minute requests, and never treated us like just another job. When we arrived at the new place, they even noticed a broken door hinge and fixed it on the spot — unprompted. Just wow.
  Onyx Removals

  replied

  01 Feb 2026

  Thank you, Wesley. We’re thrilled our team treated you with care, adapted to last-minute requests, and remembered your names throughout the move. I’ll share your praise with the crew — they’ll be proud to know their quick fix on the door hinge made a difference. We appreciate you trusting us and hope to help you again in the future.
• Christina A

  NEW

  Google review

  31 Jan 2026

  Moving with this company felt like being part of an elite mission. They surveyed the house like tacticians, assigned roles without a word, and executed every step with precision. But it wasn’t robotic — it was beautifully human. One mover even fixed a loose leg on our dining table mid-move, just because he noticed it. Above and beyond doesn’t even begin to cover it.
  Onyx Removals

  replied

  31 Jan 2026

  Thank you so much for the fantastic review and five stars. We're thrilled to hear the team felt like an elite mission and delivered precision without losing the human touch. I will pass your praise along to the crew, especially the mover who fixed your dining table—attention to detail like that is exactly what we aim for. We appreciate you recognizing their above-and-beyond care and look forward to helping with any future moves.
• Brad D

  NEW

  Google review

  31 Jan 2026

  The magic of this team wasn’t just in their muscle, but in their mindfulness. They asked thoughtful questions about placement, paused to consult us before moving delicate pieces, and never once made us feel rushed. When they found an envelope with old photos tucked behind a bookcase, they stopped everything to hand it to us personally. That level of care? Rare.
  Onyx Removals

  replied

  31 Jan 2026

  Thank you, Brad. We’re thrilled our team’s careful, thoughtful approach made your move easier and that you felt never rushed. I’m especially glad they found and returned your photos — small moments like that mean a lot to us. I’ll be sure to share your kind words with the crew; they take great pride in treating belongings and customers with respect. We appreciate your trust and are here for any future moves.

Unique selling points

• Quality Service with Cheaper and affordable rates. We work 7 days a week to accommodate clients’ schedules.

• Reliability and Trustworthiness: Our services are backed by Labour Hire Licenses, Public Liability, Goods in Transit insurance. Positive feedback from clients highlighting reliability and trustworthiness.

• Professionalism and Experience: Trained Staff: Experienced and well-trained moving professionals. Long history in the industry with over 7 years' experience.

• Customized Moving Plans: We expertise in handling delicate items like pianos, antiques or artwork. We provide tailored moving plans to each customer.

• Competitive Pricing: We provide clear, upfront estimates with no hidden fees. We offer price matching with competitors and discounts for certain groups, students or seniors.