Frequently Asked Questions
Why should a customer hire you over another service provider?
We do not charge a markup on materials. You pay the same price for materials with us as you would when walking into a supplier store and purchasing it yourself. Our prices are good compared to other service providers but our quality standards remains high.
We go the extra mile to make sure that each job is completed as expected.
What experience, skills, qualifications or training do you have to make you the right person for the job?
18 years experience in this industry and various qualified staff in different disciplines ensure that your jobs
are done up to standard
Is there a particular aspect of your trade or industry that you specialise in?
Yes, Interior Renovations is what we specialise in. Our passion is changing one environment into another completely different environment in the same space
How do you normally charge for your service?
It varies. Some types are charged per hour and some per square metre. It all just depends on the type of Job. We even ask flat daily rates for some jobs where customers have a lower budget.
What makes your pricing competitive?
We are not overstaffed. Even our company director actually works on sites to complete projects. We do not charge a markup on materials either. Clients are shown the actual receipts for materials.
Are there any special offers you would like to offer to Oneflare customers?
Yes, For the period of December We offer the following specials;
* Fence Repairs and painting for only $600.00
* All handyman Services only $75.00
* House interior Painting only $350.00
* Full IKEA Kitchen Installation for only $2,500.00
How can a customer save money before you start the work? Please give 3 tips
there are a few Steps customers can take to save money before we start work.
1) Decide and have clarity on all materials and products before we start
2) Purchase, collect or arrange delivery of your materials
3) make site access and interior access easier for us
What are the typical things that you need to know before you can provide a quote to a customer?
Clarity on what they expect on a job or how they perceive the final outcome to look
Clarity on materials and outcome
Are you an insured business and do you guarantee your work?
Yes we are insured up to $10 million and we do guarantee our work. the term of guarantee depends on the type of job
What makes you the most reliable and trustworthy person for the job?
We pride ourselves on our integrity. If we are not able to take on a job we simply say no
What questions do customers commonly ask and how would you answer them?
Why can we not find any record of your company?
our director used to be a sole trader who subcontracted under large property developers projects throughout the victoria state. He then decided to take the next step in business growth evolution to
start a company to reach out to more clients
What do you like most about your job?
The everyday difference between projects. The different challenges that comes up and having to find
solutions to them that ensure a suitable and reliable outcome.