Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a designer I do not require insurance. I continue to work with the client until they are satisfied with their outcome, and my quotes provide plenty of allowance for this communicative time. In the very unlikely event you are dissatisfied, your refund entitlements are protected by ACCC.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've had a passion for art my entire life and decided to turn this into a career. Following a dissatisfying stint in hospitality throughout university, I decided to start my own boutique to earn a living doing something I care about instead.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

As a small boutique, Origami has two main advantages over a larger provider:   1. Work is more personalised, with one-on-one contact and a careful individual touch. 2. Origami does not earn over the GST threshold, so fees are lower as they do not need to allow for tax.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I generally need to know the scope of the project (once off/ongoing), the design platform (web/print), a brief description of the required job, and whether any extra features such as print facilitation are required.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I am currently running a startup deal for small businesses where you can receive the following for $375:  - Logo design - Double-sided business card design - E-mail signature - Social media package  This is a $100 saving.

Question 6

What makes your pricing competitive?

Accepted Answer

As a startup, my fees are currently very low as I break into the market. This is an excellent time to jump on my services as fees for professional, qualified work don't stay at $25.00 per hour forever.

Question 7

How do you normally charge for your service?

Accepted Answer

I provide quotes based on the estimated hours it will take to complete a project, multiplied by $25.00 per hour. More information about my fees, including a sheet of quotes for common projects, can be found here: https://www.origamigraphics.net/fees-inquiries/

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in branding and layout for small businesses. This includes logos, business cards, and publications such as menus and reports. However, I am also a keen artist and enjoy completing smaller projects such as invitations and social media packages.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I'm about to commence my final semester of a Major in Digital Design and Production at the University of Canberra. I have also completed coursework at the University of New South Wales College of Fine Arts (2014) and the Australian National University. Please see my portfolio for client projects.

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