Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am not an insured business however my clients are always my priority as they are who thrive my business. I guarantee my work so you don't have pay until you are happy with the final product.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Wishing to be creative and a businessman at the same time is how I made my way into design. With a name which means Unique and having an art teacher father and stock market manager mother, I believe this is my destiny.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have been designing presentations since I started freelance in 2013 for corporate companies like Banks, Telecommunications, Pharmaceuticals in Turkey and globally. Designing a space ship themed presentation for a bank CEO to show on 35m LED screen was what I called challenging and exciting.

Question 4

What do you like most about your job?

Accepted Answer

Being able to be creative and communicating with people with your own unique way is a great experience. Each time when you finalise a project watching your creation and knowing that it will help your business partner to get compensation of his labor is priceless.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When looking for the right professional, you should ask what training they have and how long they have been in the creative industry. Ask if they have done any projects which exactly matches with your project. As our profession is all about images, always ask for a portfolio.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will my project take? This is a complex question because it all depends on my work load and projects scope. You can be sure I will get your work done as soon as possible without compromising on quality.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My work ethic is that my clients are always my priority, as they are who thrive my business further and greater.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am experienced, reliable, passionate about design and create high end work, pushing the boundaries of design always on time. I listen and get a good understanding of the brief and offer agency quality services for a freelance rate. When you book a service with me, you get unlimited review until you say YES THIS IS WHAT I WANT. No need to stress... Leave it up to me. I am here to provide creative visual communication solutions to make a difference and to help businesses grow.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Important things that I need to know on theoretical side before providing a quote are which industry are you in, what is your target market, your aims and goals for the job. On technical side dimensions, page numbers etc. If you have no idea or not sure don't stress we can figure it out together.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Best way for you to save money is to have a business plan, understand your target market and have an idea of what you would like me to design. This way you can give me a clear brief and this makes the process a lot easier and much more efficient.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Design and marketing consultation always comes free with my services. At the moment I have a great special at all Business Cards, Flyers, Double Sided Brochures. GET ONE AND GET THE SECOND ONE %50 OFF.  In addition I am offering my PHOTO STOCK LIBRARY FOR FREE.

Question 12

What makes your pricing competitive?

Accepted Answer

Design and marketing consultation always comes free with my services so all my clients start one step ahead with me. I believe long customer relations are more profitable than once off projects. So I'm looking to set up a long lasting business partnership, a big part of that is making my services affordable.

Question 13

How do you normally charge for your service?

Accepted Answer

If you work with me, I make it as manageable as possible for you and for your business. As every project is disparate I like to sit down with a client and understand their needs to give the most accurate quote. Once we are ready a payment timeline is formed to make sure there is no confusion going forward.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Brand Identity, Logo, Business Card, Stationeries, Flyer, Brochure, Catalogue, Presentation, Social Media, Print Design, Packaging, Motion Graphic, 2D Animation, Infographic Animations, Digital Billboards.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Diploma of Computer Aided Design, Bachelor of Business Administration and Master of Visual Communication Design. After 8 years of experience in the industry with the last 4 years as a freelancer, without a doubt I can say that I'm highly proficient in Photoshop, Illustrator, Indesign, After Effects and all print processes.

Ozgun Ozpinar Design Studio

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