Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have Public Liability Insurance of up to 20 MILLION.    If a customer has any concerns about the work that has been provided, they are more than welcome to get in touch with us and we will do everything we can to rectify the situation.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have worked in the family garden all my life.  It is what I am passionate about.  I get to meet some great people and build relationships with them doing their lawns on a frequent basis.  If you love what you do everything else will follow.

Question 3

What do you like most about your job?

Accepted Answer

The end result.  When I turn up to a customers house and they have let their garden go over several months, sometimes longer, after I have finished its nice to see the garden come to life once again.  Over the years I have built some great relationships with my customers.  One in particular makes a cake every-time I go!

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should at minimum ask the following questions:  Ask about the scope of services  Does the gardener carry their own liability insurance  What does the gardener charge  Always be sure to let your gardener know if there are certain areas that you want to manage yourself

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am courteous and on time.  If there is an unexpected event that prevents me to be there at the time I promised the customer, I will always call.  I always show up!

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Prime Gardens we deliver exceptional customer service.  We are always on time and if we have an unexpected incident that will hold us back we will always call you.  We are experienced in what we do and come to you at a time that is convenient for you.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- If the customer's Green bin is empty we can dispose of the green wastage there, saving on tip fees. - Remove all items that could get in the way such as children's toys - Don't let the weeds get out of control!  Call your gardener prior to it getting out of hand!

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer all Seniors and Pensioners a 10% discount on all services offered.

Question 9

What makes your pricing competitive?

Accepted Answer

We are competitively priced and our price is competitive because we make sure we do a fantastic job every time.  We treat your garden as if its our own and we turn up on time

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At Prime Gardens we specialise in: Lawn Mowing General Garden Maintenance Vegetable Gardens Hedge Trimming & Shaping Pruning & Weeding Garden Clean-up Rubbish Removal

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been working in gardens all our life.  We are very experienced in General Gardening and Mowing and we specialise in Vegetable Gardens.  We always take care in what we do and make sure we deliver exceptional customer service and experience every time.

Prime Gardens

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