Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a professional business and have insurances in place, such as, Public Liability and Professional Indemnity to ensure protection of our business and our clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The key to occupational happiness is to first figure out what you're passionate about and then find a job that matches this passion!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Nothing makes us happier when our customers tell us that what we have done have helped grown their businesses, we love it!

Question 4

What do you like most about your job?

Accepted Answer

We love our work because it's our passion.  Our Creative Director was born an artist.  He has won awards in Design.  The business have evolved, where today we collaborate specialist companies in their fields.  For example, we have specialists in Video making, SEO, Website programming, Copywriter.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

1.  Is the business delivering what I need for my business' promotions 2.  Does the business understand what I do and what I want 3.  Are they a professional business and are they efficient 4.  Will I get the value of money spent

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the Process of engaging with Prostudio Designs? Each project requires different processes, depending on a range of factors but generally 1.  Collaboration stage 2.  Discovery phase 3.  Creative stage 4.  Re-create 5.  Implementation 6.  Support 7.  Re-visit

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are customer focussed.  We are passionate in our business and what we do.  When you make contact, you are speaking to the owners of the business.  As the owner of your business, you can understand the protection you have for your own business.  We do too.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide a holistic service for the development of the brand of your business.  Services includes branding, design, and much more

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will guide you through to how you can achieve the outcome that you want for your business from print or online advertising.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip One:  Know what your business is about. Tip Two:  Who are you selling your services/products to Tip Three:  What outcome do you want from your promotional material (whether it's print or online or both)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer free Brand Consultation for your business.  We do not do 'sales' talk.  We truly care and want to know about your business and how we can help to promote your services and/or products.

Question 12

What makes your pricing competitive?

Accepted Answer

We ensure the client sees the value of their spent.  We work in collaboration with the client from beginning to end of their marketing needs.

Question 13

How do you normally charge for your service?

Accepted Answer

As our work is based on the need of the current marketing need of a business, the quote is provided to the client prior to proceeding with the work.  We only provide custom design works.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have and currently work with businesses that are manufacturers, retailers, and professional services. We are able to assist any businesses to promote their business to their consumers/clients/customers.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

PSD are able to provide a holistic solutions to our clients.  We provide promotions for businesses from print collateral to online presence.

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