Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Pure Prints are insured and we guarantee you will be more than happy with our work.  We use the latest technology and our old school work ethic ensures the best quality in the fastest time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We started a clothing company in 2011.  After sourcing printing from Sydney then hiring equipment we needed in Melbourne to print our own clothing line we decided to buy our own machine and offer our skills & services to anyone in need. Pure Prints is born.  We offer 20 years of experience in Graphic Design, Printing and 3D Design and Animation.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All my customers are awesome, I love giving people a better job than they were imagining.  Call us if you want to find people that care about the end result as much as you do :)

Question 4

What do you like most about your job?

Accepted Answer

Bringing an idea to reality and to see the reaction on our customers faces or getting the great feedback when their expectations are blown.  It's great working with reliable new technology that offers reliability and an exceptional end result we at Pure Prints are proud to be able to guarantee.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should ask the right service professional what ever they need to ensure the end result is exactly what they were after or better.  We are more than happy to discuss what you're after and we never print without your Final Approval.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most commonly asked question is can we print on black or darker garments.  The answer is yes! with no problem at all.  We are able to print on all dark coloured garments and T-Shirts by printing White under the colour.  This ensures the brightest colours that give justice to any design.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Pure Prints is dedicated to giving our clients the best quality prints and meeting any deadline we agree to.  You can rely on us to make your project a priority until completion.  We believe that trust is earned and we are ready to earn yours.  Let us show you what we can do for you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Pure Prints offers The latest in (DTG) Direct to Garment Printing. Our printer Jason has 20 years of experience in the printing and graphic design industry.  His extensive knowledge of garment printing, graphic design and 3D software will ensure that your vision will come to life.  No minimums!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typical things we need to know or see so we can put a Quote together for you are: * Artwork/Logo file or discuss what you would like us to design for you. * Artwork size and placement preferences. * How many? * What colour/colours? and size/sizes?  (Any colour or size combination is possible)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

My Customers can save money by: *Not having to drive all the way to the city for the same services:) *Picking up the item or items on completion to save on postage costs. *Supplying their own T-Shirts. (Pure Prints only uses the best 100% organic, sweat shop free T-Shirts for the best results)

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As a special offer to our one flare customers we are offering 10% OFF our already competitive price for the first order. Just mention this offer when you contact us for your next Print.

Question 12

What makes your pricing competitive?

Accepted Answer

Our Pricing is very competitive due to our knowledge, Top of the line machinery and strict quality control procedures.  We are happy to match any other quote you have from one of our competitors.

Question 13

How do you normally charge for your service?

Accepted Answer

Pure Prints will quote any Project for free and we can charge our clients how ever they prefer from these options: Cash, Direct Transfer or Paypal.  Payment must be received in full before Printing begins.  Graphic Design is charged at an hourly rate or a set cost.  50% of Graphic Design cost must be received before production starts.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We Specialise in Custom T-Shirt Printing and Computer Design which will ensure you the best results at a competitive price.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our printer Jason has 20 years of experience in the printing and graphic design industry.  He is a perfectionist that will ensure quick production times and that your artwork or logos are printed right every time.  We can also help with any designs.

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