Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, are the Registered company and have 100% customer satisfaction so far. We give the guarantee of our work as well. Before Guarantee, we study the complete business & requirements and if there are any suggestions then we propose them to the customer.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We dont take those orders on which we are not sure and cannot help to the customer, we give the 100% satisfaction and pick only those work on which we have an expertise.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes, we had one project OneWorldFX, that customer is from Melbourne. it offers the foreign exchange and  cash transactions services. Customer had the complete idea that what he wants and how he wants and was looking for a company who actually could meet to his requirements and then we contacted him and delivered the exact website and features which he had in his mind. Now website is working successfully and customer is also happy.

Question 4

What do you like most about your job?

Accepted Answer

We love working on the crucial projects and helping customer achieving their expectations.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Here are the best questions to ask:-  What platform will be used? Can i speak with the technical guy, if required? What is the experience of the person, who will be working on my project? Will i get the demo of the Admin area before going live? What, if anything happens wrong after going live with the website?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your experience? Ans. We are 6+ years old company.  Have you worked on Wordpress, Magento and other CMS platforms? Ans. Yes, we mainly use the Wordpress and Magento, we have developed many projects on these platforms. We have the expert Open Source developers and can accomplish your task, as per your requirements at affordable price.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our strong communication and after sales services makes us different with other companies, our work portfolio and success stories are the proof of the same. We have done many projects for our customers and delivered the work within the deadline.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are here to provide right solution for your requirements which can increase the profitability and at the same time it fits within budget. We provide consultation from starting of the project and also after completing the work.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

These are:- -What website you are looking for like Static, Dynamic or an Ecommerce.? -What sections will be there in the website? -Do customer have the Domain & Hosting, already? -Is there any reference website, which is close to the requirements?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

First, give us the complete requirements so that during the work progress there will not be any Addon cost. Second, if the requirements are small then go with the Fixed price rather the Hourly work. Third, if it is the first order with us then we give 10% discount. This have to be informed before making the payment.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, we will provide the dedicated Customer Support and will do the Basic SEO free for the Web design & development projects. If there is the SEO or PPC requirements then will give the Free analysis report.

Question 12

What makes your pricing competitive?

Accepted Answer

We have the team of experienced people which includes web designer, developers, SEO and PPC. We have worked on many small and big projects, so, as we get any requirements then we can complete it quickly. Less man hour work will cost less.

Question 13

How do you normally charge for your service?

Accepted Answer

We prefer fixed price model as long as we have been given detailed requirements, however if there are only minor modification required then we can quote on hourly basis as well.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialize in php and mysql development, which includes core php, CI, Wordpress, Magento, Joomla, Drupal and Customized PHP Frameworks. Over the last 5 years, we have designed, developed and delivered small scale to large scale projects successfully.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our team members are highly qualified and most importantly have vast experience in their respective fields which help us from early stage of the project till we deliver it.

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