Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, if my clients don't get results they don't  pay, it's as simple as that. Not that it has happened yet :)

Question 2

How did you decide to get into your line of work?

Accepted Answer

LUCK. A good friend actually dragged me to an open day about 6 years ago and I ended up walking out and putting a $900 deposit on a personal training course. From tax accountant to PT - hell of a switch right? :)

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

So far I don't have a favourite, but I can say that I have helped everyone achieve what they wanted to achieve since coming into contact with them.

Question 4

What do you like most about your job?

Accepted Answer

It sounds original. But I seriously do love my business. I love the environment that we train in - outside in parks and by the beach and I think my clients love that aspect of it too. I love educating people about my passion. I have a very specific goal of helping people to collectively lose 1000kgs

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When can I expect to achieve what I want to achieve? What happens if I can't make a session? What support do I get outside of the sessions?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long would it take me to lose 'X' amount of weight? Take the figure you want to lose and times is by two. That's the maximum length of time it should take.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I provide a fun and engaging environment for men and women to train in whilst providing a never ending knowledge base. I pride myself on educating people on WHY we do things a certain way, rather then just training them and sending them on their way

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I guarantee results with my training and nutrition approach. With the support, motivation and education that I provide on health & fitness you will develop a much more in depth perspective on how to incorporate it into your life. If you don't get results, you get your money back! Not bad right?

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Current health, what you would like to achieve, how long you think you need to achieve it, what is going to be an obstacle and ultimately how I can help :)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Sign up and commit to an 8 week block (save 10%) with results guaranteed or your money back! This is a great way to save money whilst achieving the BEST results.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Come and Join my Rockingham Outdoor Bootcamp for ONE WEEK FREE!  I'll give you some feedback with the heart rate monitors that everyone uses.

Question 12

What makes your pricing competitive?

Accepted Answer

I provide results to my awesome clients. To say that the success of my business is determined solely by the amount of clients I serve and how much they're paying is to demean the importance of being a personal trainer. I expect to be of great service to the community.

Question 13

How do you normally charge for your service?

Accepted Answer

$1.50/ min and you can choose the length of your session. A 10% discount applies for an 8 Week Commitment paid up front.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I help men and women lose between 4 to 12kgs of bodyfat even if they have a limited time schedule, are on a tight budget and are busy tending to the needs of their family and kids.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over Five years in the health & fitness industry specializing in weight loss and toning for Men and Women who want to incorporate fitness into their lives sustainably.

Rockingham Transformations

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