Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Upon completion of work, we are able to provide a certificate of compliance if requested. All of our work meets plumbing regulation standards and all materials are certified and stamped with BHP Colorbond material.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

We have just completed a very large job, replacing the entire roof on a couple of car dealerships. We had to battle high winds and what felt like torrential rains, however the owner could not be happier with the job, which makes it all worth it!

Question 3

What do you like most about your job?

Accepted Answer

Problem solving!   We love a challenge!   No leaking problem is too hard for us to solve. We receive huge satisfaction from being able to repair the roof that others simply could not.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

A detailed breakdown in cost on a quote, not just an overall figure. If the service includes an assessment of the entire site, not just the problem area- this can help to identify other potential problems that could be solved simultaneously, saving you money in the long run. Also, if the professional is willing to provide a certificate of compliance, if requested.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our service and workmanship is the best in the business. We assure customer satisfaction as your reference is important to us.   RiddlZ Roofing is owner operated and we do not subcontract the work out. You will be dealing directly with the owners.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We use only the best products and are up to date with the latest in trends and technologies for your roofing solutions. Our service and workmanship is the best in the business. We assure customer satisfaction as your reference is important to us.   RiddlZ Roofing is owner operated and we do not subcontract the work out. You will be dealing directly with the owners.   Our prices are extremely competitive.  Riddlz Roofing is your local roof plumber that has been roofing since 2000.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We ideally would like to view the site/area where the work is required to be done. This way we can do a full assessment of the roof and all work required to be done. Alternatively, we can work off detailed plans, however the quote might not be as accurate.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No job is too big or too small. We offer obligation free quotes, at no charge. Refer us to a friend for a discount on the quote provided to you. We are willing to beat any reasonable written quote you have previously been given.

Question 9

What makes your pricing competitive?

Accepted Answer

We work with trusted suppliers that are able to provide materials required for a job at very good prices. As this is a family owned/operated business, prices are not inflated to cover costs of contracting the work out.

Question 10

How do you normally charge for your service?

Accepted Answer

We provide an itemised listing on a quote. It will breakdown the cost of each material that is required for the job, also an estimate as to the amount of hours of work required. This enables us to give a very accurate quote so there are no surprises at the completion of the job.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

RiddlZ Roofing specialises in metal roofing.   We also install all types of downpipes, guttering, gutter guard, custom flashings and fascia for both commercial and residential properties.   We perform leak detection and repair as well as clean gutters, downpipes and roofs.   Other services include re-bedding and pointing, valley iron replacement, pergolas, garages and old sheet replacement.

Riddl Z Roofing

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