Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured for 10 million dollars for public liability and $50,000 cargo insurance,  We guarantee our work and the customer is covered from the moment we walk inside in there residence to the moment we walk out of there drop off residence.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question is  What size truck would i require for my move? This a very common question always asked,  The answer is * depending on how much belongings a customer does have at there residence, We do offer Free home surveys to help with making the right choice for your move.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We strive to meet our customer needs and requests,  We do our job to the best of our ability to meet our customer needs whether its a small or large relocation, and we provide our customers with the utmost professional experience.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

RnM Removals and Storage, Prides it self in customer satisfaction, Offering Local, Interstate and Commercial relocations, We do our best to meet our customers needs and requirements by offering the best service and price in the market.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would like to know how many bedrooms a customers residence is,  The location of pick and drop off,  Is there any special requirement which the customer needs,

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money by * Having all there contents ready to be picked up,  * Arranging a parking facility for the truck to park * Dismantling all the good which are required to move

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Customers are more then welcome to ask for our Monthly specials, for the service we provide for the relocation of the residence or office,

Question 8

What makes your pricing competitive?

Accepted Answer

We offer the most competitive rates in the market,  Depending on the truck which the customer would require for His / Her move,  We also offer 2 or 3 Professional removalist depending on the size of the move.

Question 9

How do you normally charge for your service?

Accepted Answer

We normally charge per hourly, with a (minimum two hours) and 15 minute increments after, there maybe a small call out fee depending on the location of pick up and drop off,  We also offer fixed prices if the customer prefers this method.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in home relocation, weather its local or interstate or even commercial,  We also offer piano and pool table removals, We also offer single item moves,

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our staff are professionally trained, our live reviews on www.RnMremovals.com.au speaks volume for what our customers think about the service which we provide on a daily basis for our customers

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