Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured business and we provide the guarantee of our work.I have already attached my insurance certificate to make our customers confident to work with us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Friends of mine encourage me to get in to this job. This is completely different than what I used to do before.No complain I am enjoying my job.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Couple years ago I went to a lady for rats problem. The rat was trapped between the two walls and could not get out and was making a lot of noise. when I went there I could not see any problem. lady asked me to cut the jib rock on the wall I was shocked.we are good friend now.

Question 4

What do you like most about your job?

Accepted Answer

Helping the people. Meeting new people every day. Solving the problems and make other people happy makes me happy too.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The very first thing they should ask whether they have license to carry the job. and the second thing is, are they insured for the job they going to do.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most of the Customers are price sensitive as well as quality at the same time.They want the best service at the lowest price. so we have to be very careful.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Thousands of existing customers, Customers satisfactions,My business activities for the past 8 years as I have been running this business for over 8 years.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our motto is to provide high quality service at the lowest price possible. we are fully licensed and fully  Insured company with highest customers satisfactions rate.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we would like to get as much information as possible such as how big is the house,what are the problems,how is the access etc

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by doing the right thing fro example keep the are clean before we get there. Be honest and be positive with the guy who come to your house to solve your pest problem.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

yes, every time they refer to their friends or relatives they will get 20% discount to their next service. Daniel always like to look after for the loyal customers.

Question 12

What makes your pricing competitive?

Accepted Answer

I have got very experienced team to complete their job efficiently and effectively.As a family business I have  low overhead which will help me to be competitive with others.

Question 13

How do you normally charge for your service?

Accepted Answer

My charges are very very competitive. I provide 20% discount for pensioners and still provide the best services.I always like to maintain the quality of the services.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our team are specialise in commercial and domestic pest control. I myself specialise in termite inspections and treatment and general pest control.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in this industry for over 8 years.We have tens of thousands of existing customers who are very happy with our services.We always look after our customers to save their money and providing best service possible.

Roaming building and Pest Management

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