Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes i am insured and licensed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

i started when i was 16 now (42) family business my uncle got me into painting love it ever since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

i quoted a job for an elderly lady who was happy with the price but wanted the job done urgently due friends coming over from UK so we got the job done in time she was so happy with the out come she wanted to give all of us a big hug.

Question 4

What do you like most about your job?

Accepted Answer

what i like about my job it is a finished trade, i get to see the finished product at the end, very satisfying.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

first are they  licensed and insured how many years experience. talk to the tradesman see if they have good knowledge  of the products they use.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

i been successful due to my honesty  competitive prices and quality of work,  most of my work is word to mouth.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

because i  have 25 years experience,  use quality products and have a good understanding of the industry.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to see the job at hand. quoting a job over the internet without see it, most would probably over quote.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

if they want to save money can do so by doing some of the prep work.

Question 10

What makes your pricing competitive?

Accepted Answer

low over heads

Question 11

How do you normally charge for your service?

Accepted Answer

cash, bank cheque or direct deposit into account

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

i have 25 year experience in the painting industry on interior, exterior, domestic and comercial

Russo Painter & Decorator

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