Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and we guarantee our work as all Bond Cleaning businesses should. We have been doing Bond Cleans for 5 years in the Whitsundays and have an extremely good reputation, we would like to keep it this way.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've always been very house proud and love cleaning. The opportunity arose to start my own business and I though 'Why not do what you love'

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Clients should ask if the Bond Cleaning company is a Preferred Provider of the Agency. Also if they guarantee their work

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reputation and our quality work for the past 5 years. Practice makes perfect, we have the experience and we deliver excellent quality work.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

See how it Sparkles are preferred providers by all the Estate Agencies are fully insured and guarantee our work. See how it Sparkles have the experience, we have been doing Bond Cleans for the past 5 years. We have a Team of Cleaners that go in and do the job professionally, efficient and effectivel

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Number of bedrooms,  bathrooms,  living areas. An approximate quote can then be given, however we do reserve the right to change the quoted time when we arrive at the property and there might be more time needed to do the clean. The Client will be notified immediately by text or call.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) High pressure hose all the outdoor areas thoroughly, including the fly screens and windows 2) Wipe down all kitchen cupboards and doors inside and out with effective cleaning product 3) Wipe down all doors and door frames with effective cleaning product

Question 8

How do you normally charge for your service?

Accepted Answer

Once the Bond Clean has been done we prepare an Invoice which is sent to the Client via email. Payment is COD on receipt of Invoice. Payment is to be made into our Bank account using Internet Banking

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

See how it Sparkles has been doing Bond Cleans for five years. We have excellent experience in Bond Cleaning and have been working with Property Managers and getting to know what they expect.

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