Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured company and yes all of our works in guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

From a very young age I had a passion for woodwork and then realised that I could do this line of work as a career.  I finished up my schooling and now here I am working in the industry which i love and am very passionate about, with my own company.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Almost every jobs have a great story to tell.  Its a really nice to work collectively on a project with your client and team,  building there dreams - so many stories, and all the stories are good ones!

Question 4

What do you like most about your job?

Accepted Answer

What I really like most about doing the line of work is that I get to meet a lot of great people, from the clients I work with,  all the great trades people, suppliers and I work everyday turning people's dreams and projects into reality.  I also enjoy the mate-ship and comradery with my employees and contractors.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a qualified tradesperson? Are you registered? What is your experience in this field? Are you insured? Have you done this kind if work before?  How long have you been in the industry?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Questions vary as do jobs, but most common questions asked are how much will this cost? Will we need a permit? How long will it take? These are all great questions, so I answer clients questions honestly and as promptly as I can to ensure the process is as smooth and enjoyable as possible.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We set ourselves very high standards within our company. We are a small company focussed on service, ensuring we keep our promises, from showing up on time to keeping all our job sites clean.  We always deliver our jobs to a high standard and on time, within budget.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I believe our clients hire Sinclairs Building Concepts as we listen to our clients needs, work wherever possible with the clients budget and get the job done on time and on budget.  Most of all, we will always complete the project to ensure our clients expectations are exceeded.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the specifications of the project our client is looking for. Once the requirements and specification are determined,  and plans will need to be drawn to get the quoting and budget process started.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I would recommend that the clients does as much research as possible, have a clear understanding and image of want they want and set a clear, achievable budget.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering that any written quote you have had before we will beat and get the job done

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is very competitive as I will openly talk with clients and discuss their budgets and I will work within there means and make sure I get there jobs done for the budget my clients have in mind.

Question 13

How do you normally charge for your service?

Accepted Answer

Sinclairs Building Concepts meet with our clients, visit the site and discuss all aspects of the project. We obtain all the right information and details then we will forward on a very competitive quote that reflects the clients needs.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No we specialise in all aspects of building from framing to lock ups, decking, carports renovations, extensions, bathrooms, kitchens, fences, fit outs, retaining walls and all aspects of maintenance.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Registered building practioner with over 13 years building experience from small building project to very high end projects.

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