Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and will take care of your items to the utmost. A profitable job is a job with no damages. We only like profitable jobs.

Question 2

What do you like most about your job?

Accepted Answer

I like the challenge each job presents. I like helping people - in any situation. I really like it when people thank me numerous times at the end of the job and express their gratitude. They wouldn't do that if they were not happy.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take?  It's difficult because we have not seen the actual job. It varies and each job is different.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Most certainly my experience and my need for your approval and recommendations. Otherwise - I don't get more work. I need more work

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Owner operator, many years of experience, mature, honest, Police cleared. Nice Green Truck! Happy to assist after hours - or when required.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Approximate date the move is to be done - within a week is perfect. Time of day for the start time. Access issues i.e. if there are stairs at the uplift or the delivery. Addresses of both the uplift and the delivery. If its an apartment block - will the lifts need to be booked and locked off?

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Plan Plan Plan. Make sure everything is disconnected, redirect your mail, stop deliveries well before they are due. Stop the lawn mower guy from coming back. Stop the pool cleaner coming back. Think about you not being there!

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you use me everyday - I can offer a special price. Otherwise - I think my price is very competitive. Tell me what you think.

Question 9

What makes your pricing competitive?

Accepted Answer

I have a smaller truck - therefore a smaller cost. The truck is a 3 tonne truck - approx 10 - 12 cubic metres. Plenty of room for a 1 or 2 bedroom apartment to be relocated. Or a downsizing situation.

Question 10

How do you normally charge for your service?

Accepted Answer

I am able to invoice if you have an established account with my business. In addition I will accept cash.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I have been involved in Commercial removals for numerous years. I am aware of some of the aspects that make it challenging. I can therefore assist in making your domestic or commercial move cost effective - and stress free.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been involved with commercial relocations for many years and have a good grasp of what is required to make a move an easy experience. Try us - you will see why.

Small Moves - Little Green Truck

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