Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We hold a $20,000,000.00 ELDERS insurance policy. We offer the manufacturer's warranty. We offer a 1 year guarantee on our labour.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I't started out of a bet with my little brother and 35 years later I'm still going strong and enjoy talking to my customers.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have a customer that will not use the free services that home assist offers as we do a far better job and fix it write.

Question 4

What do you like most about your job?

Accepted Answer

I like getting to a job which is in a terrible stat and fix the job, leaving the job in near new condition as I can to the original installation.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is the person licenced to carry out the work and is this work the normal thing they do from day to day.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can i do it my self. Answer: go a head and have a go and give me a call if you cannot get it write.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We tel you the truth even if it is not what you want to hear and give you other options.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

LOCAL TO HERVEY BAY FOR OVER 25 YEARS.  35 YEARS EXPERIENCE AND SPECIALIST IN ALL HOT WATER UNITS, MAINTENANCE PLUMBING, GAS FITTING, DRAINAGE, BLOCKED DRAINS, DRIPPING TAPS AND ROOF WORK.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Do you have counsel plans if applicable. Do you know where the pipes run. Has this happened beforeto the property.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.Empty out candidates under the kitchen and basin. 2.Dig the holes and expose the folty pipe and back fill holes. 3.Be home to show us what is the problem.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

WE SERVICE THE TAPS IN YOUR HOME FOR $11.55 PER TAP A MINIMUM OF 10 TAPS AND FOR THAT YOU GET THE FOLLOWING Clean the spindles, fit new 'o'rings, apply lubricant to the spindles, reseat the tap seats and flush out the taps removing swarf from the taps..

Question 12

What makes your pricing competitive?

Accepted Answer

WE ARE NOT NORMALLY COMPETITIVE. BUT WE GUARANTEE OUR WORK AND USE TOP QUALITY MATERIALS SO WE DON'T NEED TO CUM BACK TO FIX OUR WORK.

Question 13

How do you normally charge for your service?

Accepted Answer

WE HAVE CALL OUT FEE AND AN HOURLY RATE THERE AFTER. WE ACCEPT CREDIT CARD, CASH, CHEQUES AND 30 DAY ACCOUNTS.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

WE ONLY DO SMALL JOBS. WE SPECIALISE IN FITTING AND REPAIRING TAP'S, TOILETS, HOT WATER UNITS, GAS FITTING, CARAVANS,BLOCKED DRAINS AND ROOF WORK.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

WE ARE FULLY LICENCED AND EXPERIENCED AS PLUMBERS, DRAINERS, HOT WATER UNIT FITTERS, GAS FITTERS AND PIPE AND CABLE LOCATORS.

Smith Plumbing

Business contact details

Business description

Browse plumber experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps