VerifiedLast edited Jul 29, 2020
Highly recommend Dean "Starkey" and Lukasz. Great guys who are experienced, professional, friendly, reliable, showed great attention to detail and immense pride in their work. Multiple jobs have now been completed for family members, all equally impressive. Our driveway and side entrance look ama... Highly recommend Dean "Starkey" and Lukasz. Great guys who are experienced, professional, friendly, reliable, showed great attention to detail and immense pride in their work. Multiple jobs have now been completed for family members, all equally impressive. Our driveway and side entrance look amazing! Good luck lads! Thanks again! :) Margarida & Matt Read more
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Frequently Asked Questions
Why should a customer hire you over another service provider?
We're not saying that we are better than any other contractor but we do have decades of combined knowledge in the building and construction industry. We are super motivated and have attention to detail! And we see our work like art more than concrete or machinery operations. We have PRIDE!
What experience, skills, qualifications or training do you have to make you the right person for the job?
Decades of combined concrete history, a decade of machinery operations with tickets, we are very approachable and will do what it takes to fix anything we have done wrong.
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in the whole process from start to finish and we are proud of our final product. We actually enjoy/LOVE our job!
How do you normally charge for your service?
depending on the size of the job, if its a big job that requires a lot of materials to set up we ask for the client to cover the cost of these materials prior to commencement. Once the materials are on-site we start work and on the day we finish we request that the outstanding amount be paid in full
What makes your pricing competitive?
We want the work! And the business still needs to make a profit. We are willing to go the extra mile for customer satisfaction.
Are there any special offers you would like to offer to Oneflare customers?
We would like to offer a 5% discount upon completion of the job when Starkeys Concrete is hired through Oneflair.
How can a customer save money before you start the work? Please give 3 tips
Preparing the pad themselves, purchasing some of their own products ie mesh, poly, drains, we work with owner builders that form up their own slabs and we just come in and pour and finish. so they get a much smaller m2 rate. pretty much the less we have to do the more money you will save.
What are the typical things that you need to know before you can provide a quote to a customer?
We need at the very minimum see photos of desired area to be worked on.
lineal or square meter measurements
type of product they wish installed
Access to the job is very important If the job is at the back of a property or somewhere We cannot access with a truck we may need a concrete pump
Are you an insured business and do you guarantee your work?
Yes we are insured up to $10million
Yes we guarantee our work! there are provisions where we cant guarantee the products ordered as we are not manufacturers or developers, we are Installers.
What makes you the most reliable and trustworthy person for the job?
Im not going to sit here and blow our trumpet! only our previous customers and co workers can give you the insight into our trust and reliability.
What questions do customers commonly ask and how would you answer them?
How much is it going to cost? - Its going to cost $(This much)
How long will it take? - its going to take (this long)
Would you like a tea or a coffee? - Yes please black with 2
When can you start the job? - We can start the job (then)
What questions should a customer ask to hire the right service professional?
Can you Show me your Portfolio, evidence of previous jobs?
Have you got any references?
Have you ever messed up a job? if Yes what action did you take to make it right?
What do you like most about your job?
When i was a kid and played in the mud I used to get yelled at! as we all did. Now that I'm a grown man I get to play in the mud and get paid for it! We love the finished product!
Do you have a favourite customer story you would like to share?
Nothing beats owner builder jobs that we have to spend a few days doing and remote jobs! people are so friendly and full of positive vibes and scones and coffee! ;-)
How did you decide to get into your line of work?
I was around 17 and needed a job and this was the first one I found! been loving it since!