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Val came out to visit us in our home and made the process of making the Will very easy . He gave us necessary advice where needed and we were very impressed.
03 Jul 2016 (last edited 04 Jul 2016)
Thank you for this great review. Let us know if we can help with anything else.
05 Jul 2016
They have been helping be in a several occasions now. The great thing about the team is that they are very welcoming, polite, and professional. They also are there to serve your requirements and attend your questions and issues with utmost confidentiality, respect, and smiles! All our requi... They have been helping be in a several occasions now. The great thing about the team is that they are very welcoming, polite, and professional. They also are there to serve your requirements and attend your questions and issues with utmost confidentiality, respect, and smiles! All our requirements have been met by the team with nothing less than excellent satisfactory results. The team also makes sure that you are as comfortable as you can be and also fully understand the whole situation and strategies. I highly recommend them! PS - Also their office location is very good located, with plenty of street parking. I never find parking as an issue every time i visit them! Read more
29 Jun 2016 (last edited 30 Jun 2016)
Felix thank you for this fantastic review and recommendation. We appreciate that you recognise our expertise and we really like your reference to us being 'welcoming, polite, and professional'. Thank you for your business and we look forward to helping you and your family and friends in the future.
03 Jul 2016
This stressful time in my life was made so much more bearable with the help of Val Antoff. He had excellent communication, was very professional, knowledgeable and efficient. The most important aspect for me was that I trusted him and felt safe which is so important during this time. Thank you ... This stressful time in my life was made so much more bearable with the help of Val Antoff. He had excellent communication, was very professional, knowledgeable and efficient. The most important aspect for me was that I trusted him and felt safe which is so important during this time. Thank you Val for all your help. Read more
15 Jun 2016 (last edited 15 Jun 2016)
Kim thank you for taking the time to post this terrific review. We would be delighted to help with advice that you or your family or friends may need in the future.
16 Jun 2016
Tan & Tan Lawyers offers the following services:
Frequently Asked Questions
What questions should a customer ask to hire the right service professional?
• How long have you been practicing family law?
• Do you have experience in alternative despite resolution (ADR)?
• How much of your caseload involves family law?
• Do you have a quality management system to make sure that you provide high quality services?
• Do you offer alternative billing arrangements to the billable hour such as fixed fees?
• Do you provide an estimate of how long the matter is likely to take to finalisation?
• Do you provide your clients with regular progress reports?
How can a customer save money before you start the work? Please give 3 tips
Define the scope of work - any scope creep will increase your legal costs. Stick to the relevant facts rather than the emotional issues in the matter, avoid irrelevant issues, you will be paying for those too. Consider all possible options to settle the matter early.
Why should a customer hire you over another service provider?
We specialise in adding value by providing free email advice, fixed fees, returning calls within 24 hours, providing creative solutions, collaborating with our clients and other involved parties to reach a quick resolution of problems, educating clients about the most common mistakes others do, we give the information that you want without our intervention.
How do you normally charge for your service?
Flexible arrangements, including fixed fees:
• Where reasonably accurate estimate is possible
• For higher volume
• When clients want or demand it
Are there any special offers you would like to offer to Oneflare customers?
Essential will for $300. Take instructions from client by Skype or in person about executors, guardians for minors, burial preferences, specific gifts, residue, Australian property, industry superannuation funds and pet living arrangements.
What are the typical things that you need to know before you can provide a quote to a customer?
The scope of the work, the client's objectives, the urgency of the matter and the client's willingness to be involved and do some of the work.
What makes your pricing competitive?
We invest in IT, workflow, knowledge management and support staff to improve our efficiency and accuracy and pass on the savings to our clients.
What do you like most about your job?
It is well established that the most successful medical treatment is prevention. The same concept applies to a person’s legal well-being. I like to anticipate and prevent legal risks from becoming legal problems. I like to present the legal risks to my clients and make recommendation for action.
Is there a particular aspect of your trade or industry that you specialise in?
Estate planning, probate and family law are my main areas on interest. Tan & Tan Lawyers offers legal services in commercial law, personal injuries, immigration and several other areas.
What makes you the most reliable and trustworthy person for the job?
Tan & Tan Lawyers is a quality approved practice by the Law Society of Western Australia. The law firms which have been accredited are audited each year to make sure they remain compliant with the quality standards.
Are you an insured business and do you guarantee your work?
Yes. We guarantee cost effective legal services delivered on time. We promise that we will answer your calls and questions promptly. If at any time we do not perform to your satisfaction, please let us know. We will resolve the issue to your satisfaction, even if it means reducing our fees.