Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and Yes

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

We’re proud of the relationships we’ve built and the results we’ve helped our clients achieve. Our Resources clients include – Bhagwan Marine, GFR, Mermaid Marine, Bass Metals, Toll Energy, Rift Valley Resources, Sumatra Copper & Gold, Samson Express Offshore, Miclyn Express Offshore, ICM Group, MYR Consulting, Sadleirs Logistics, Orefind, Cape PLC, Tamboritha, Expedio, Diversified Services Australia, Mine RP Africa, Baobab Resources.  Our Locale clients include – City of Fremantle, North Eastern Wheatbelt Regional Organisation of Councils (NEWROC), Mary G Enterprises, Buurablayji Thalanyji Association Inc, Western Australian Office of Road Safety, Kirkgate Consulting, Financial Counsellors Association of WA Inc, Sefton & Associates Public Relations.

Question 3

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Figure out what you stand for, why is it important and why should other people care.

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No, every project we undertake is based on the same criteria - we have a process to deliver the desired outcomes, its not rocket science.

Question 5

How do you normally charge for your service?

Accepted Answer

We generally have an initial (free) meeting with prospective clients to determine the briefs and deliverables for the project. We will then email a formal quote with our terms and conditions and a copy of our current fee schedule.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Tangelo works with businesses to uncover and tell their brand story. Developing your brand strategy is not just about marketing; it is a fundamental part of good business. Done right, branding is a powerful management tool that provides a framework for business decisions, enables you to attract the resources you need such as talent and capital, provides focus for creating effective and cost-efficient marketing campaigns, contributes to stronger customer relationships and results in a more unified organisation because employees understand what the company stands for.  Branding = describing who your company really is.  Reasons to review your current brand - You’re not getting short-listed or being asked to respond to RFQ’s. You’re not attracting the staff, talent and/or capital you need. You’ve been pigeonholed as something that you and your customers have out-grown Your brand story is wrong or no longer fits. The competitive landscape has changed and this is impacting on your growth potential. Your customer profile has changed. You have a communication problem you’re struggling with.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The team at Tangelo Creative has a whopping 50 (combined) years of design experience. (We can’t believe it either). Our customers benefit from this vast and varied experience, and in particular our experience working with local government and community organisations.  We work individually and as a team to think through possibilities and develop the best design solution for each project.  Our studio is big enough to manage all of your design and marketing needs but small enough to know who you are when you ring.

Tangelo Creative

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