Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I have insurance, and yes if you are unhappy with my work within the Scope of the Quote, I will re create documents to suit your requirements until you are happy.  I have a scope of works that needs to be agreed, and the brief from the customer needs to be detailed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was always creative and enjoy drawing. Focused on the printing industry, from start to finish I have seen my artwork become a printed document into the hundreds of thousands. I have created pop up Christmas cards to insurance documents, restaurant menus, product packaging, website, social media images, snapchat filters, flyers and more

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not really, although I do not mind a challenge. I enjoy what I do and would like to work for you.

Question 4

What do you like most about your job?

Accepted Answer

I love my job, I love to create. I have been in the industry for over 25 years and have seen it change from pre press, traditional advertising to social online presence and the web.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have experience, and do you enjoy what you do? or do you see this as just making money. How much experience do you have?  How many proofs do you provide?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: How much for my services? A: You pay for experience, creativity, marketing plans and objectives to suit your requirements.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have years of experience, and worked for many companies as a freelancer and business owner of my own. I enjoy what I do and find it extremely satisfying when my customers achieve results with my design & marketing services.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have 25 years in the Marketing & Communications industry. Experience in working with large corporates, international companies & local business. With the ability to design, manage, & create engaging social media artworks, & a suite of designed elements to engage for your success.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What do you require? What is your industry? Do you have an objective, and what is it? Do you have a social media account? Do you have a website? What do you need me to create?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

What do you need the advertising to achieve? What is the product you are selling? What is your long term goal? Do you have active social media accounts? Do you advertise using social media? What advertising do you currently do?

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you require Social Media Management services, I charge a competitive monthly fee structure. Graphic design services have quick turn around times and competitive rates.

Question 12

What makes your pricing competitive?

Accepted Answer

I am very experienced and you will see results. I enjoy what I do, and live to see the perfect marketing mix, reporting to you outcomes and what direction we should take.

Question 13

How do you normally charge for your service?

Accepted Answer

I charge an hourly rate, however on larger jobs I can implement a fee structure depending on the brief. If you require ongoing social media management, I have a monthly fee for services.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in managing Social Media Accounts and creating posts and artwork to suit objectives of the communcation and there outcomes. Working in the adveritisng industry spectrum I understand the need for key turnaround times and deadlines that need to be meet within budget.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am highly proficient in Adobe Illustrator, Photoshop, In Design, Dreamweaver & have been using these programs for 20 yrs. I have a Degree in Marketing & Communications, Ass. Diploma in Graphic Design, Social Media Marketing Diploma, Advertising Certificate, &Trade Certificate in Graphic Repro.

Tanna Mae

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