Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am fully insured

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love cleaning  I love the transformation I love making people happy  I love cleaning  did I say I love cleaning !

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have so many  I do know that when I have gone into a property that hasn't been clean for a very long time and that person may be stuck in a rut right after I have been and transformed the property I receive text messages about them thanking me so much and it helped them to get out of their rut

Question 4

What do you like most about your job?

Accepted Answer

I LOVE the transformation I love leaving a property looking brand new and I love a happy satisfied customer coming home to a beautifully pristine property

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

how long have they been in the industry for and want diversities in the industry have they completed and supply places of reference

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am an extremely honest n trustworthy person n have an outstanding reputation in business for over 24 years with many many excellent references

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Best and foremost A very thorough cleaning business in Melbourne ,5 star standard and extreme eye for detail. flexible of all cleaning needs.Read all reviews

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

type of abode i.e. house ,apartment townhouse number of bedrooms  number of bathroom  fixtures on floors ie carpet wood or tiles  when was property last professional n thoroughly cleaned

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 please have place tidy and items off the floor and put away so I can get straight to fixtures to start cleaning 2 -if possible spray shower n bath areas with a cleaning product so the product starts to work away at the gimme so is quicker and easier to clean  3 have dishes washed n popped away

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would be open to negotiating the 3rd clean at a discount price for an ongoing client to one flare customers

Question 11

What makes your pricing competitive?

Accepted Answer

because you are getting the best a professional clean by a professional person with over 24 years of cleaning knowledge  you receive a high standard of cleaning n executed efficiently the price includes all products equipment that is tagged and tested

Question 12

How do you normally charge for your service?

Accepted Answer

I usual charge an hourly rate but this is always open to negotiation between myself and the client if they prefer a fixed amount is available

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Atm i am specifically in airbnbs and the efficiency of flipping them within a minimum time frame is one of my specialties. i also LOVE doing deep cleans were homes have been neglected for a while I love bringing them back to brand new

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

over 25 years as a professional cleaner in domestic,airbnb, and commercial.was a chef before starting my cleaning business, great with time n motion executing jobs ,efficiently and quickly and to the standard of a five-star hotel always

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